Karanvir Cheema
London,ON
Summary
Motivated and customer-focused professional with over 1.5 years of experience providing exceptional service in fast-paced environments. Recognized for strong communication, multitasking, and problem-solving abilities. Holds a two-year diploma in Event Planning with distinction (Dean’s Honour Roll) and a solid foundation in business, finance, and law. Dedicated to delivering legendary customer experiences, fostering trust, and contributing to team success. Eager to grow a long-term career with TD Bank.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
U-HAUL MOVING AND STORAGE OF TOWERLINE PL
05.2024 - Current
- Provide friendly, efficient customer service through phone, email, and in-person interactions.
- Assist customers with reservations, equipment rentals, billing, and account inquiries.
- Resolve customer issues by identifying needs and offering appropriate solutions.
- Handle payments and financial transactions with accuracy and confidentiality.
- Maintain strong knowledge of U-Haul products, policies, and procedures to support customer satisfaction and operational efficiency.
- Consistently achieve performance goals related to service quality and response times.
Education
Post Secondary Diploma - Hospitality And Tourism Management
Fanshawe College of Applied Arts And Technology
London, Ontario08-2025
High School - Accounting And Finance
SISJMPS
Punjab, India04-2023
Skills
- Customer Service & Relationship Building
- Problem Solving & Conflict Resolution
- Multitasking & Time Management
- Communication & Active Listening
- Financial Awareness & Confidentiality
- Digital Literacy (POS, CRM, Microsoft Office)
- Team Collaboration & Adaptability
- Organization & Attention to Detail
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Customer Service Representative
U-HAUL MOVING AND STORAGE OF TOWERLINE PL
05.2024 - Current
Post Secondary Diploma - Hospitality And Tourism Management
Fanshawe College of Applied Arts And Technology
High School - Accounting And Finance
SISJMPS