Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level in customer service position. Ready to help team achieve company goals.
Overview
1
1
year of professional experience
Work History
Team Member
Tim Hortons
04.2023 - 12.2023
Enhanced customer satisfaction by providing efficient and friendly service during food preparation and order delivery.
Streamlined checkout process for increased efficiency and reduced waiting times.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Maintained a clean and sanitary work environment by adhering to strict health and safety guidelines, ensuring a safe dining experience for all customers.
Assisted in inventory management, conducting regular stock checks, and ordering necessary supplies to maintain optimal stock levels for uninterrupted service.
Collaborated with fellow team members to ensure smooth operations during peak hours, reducing wait times for customers.
Security Officer
Starsecurity
06.2023 - 11.2023
Improved overall security by conducting regular patrols and monitoring surveillance systems.
Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
Server
Kebab Shop
01.2023 - 06.2023
Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Maximized table turnover rate by efficiently managing reservations and seating arrangements.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
Bachelor of Computer Science - Computer And Information Systems
Niagara College
Toronto, ON
09.2024
Schooling - Science
Sacred Heart Convent School
Ludhiana,India
07.2022
Skills
Cash Handling
Complaint Resolution
Equipment Operation
Customer Service
Money Handling
Area and Facility Cleaning
Expert in making websites
Computer Skills
Order Preparation
Positive Attitude
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
availability :-Full-Time
Availability-FullTime
Timeline
Security Officer
Starsecurity
06.2023 - 11.2023
Team Member
Tim Hortons
04.2023 - 12.2023
Server
Kebab Shop
01.2023 - 06.2023
Bachelor of Computer Science - Computer And Information Systems