Karanveer
Montreal,QC
Summary
Dedicated and customer-focused professional with experience in retail, security, and customer service. Skilled in cash handling, conflict resolution, and maintaining a safe and welcoming environment.
Attentive Package Handler offers background assembling, sealing, scanning and loading parcels. Hardworking team player ready to stand for long periods, follow safety standards and maintain security.
Overview
6
6
years of professional experience
Work History
Package Handler
Morric National inc
Montreal, Quebec
07.2024 - 11.2024
- Maintained a clean work environment by removing debris from the loading dock area.
- Assisted in the training of new package handlers on proper procedures and safety practices.
- Reported any lost or damaged items to supervisors immediately upon discovery.
Security Guard
Mother Marry Institute
Hoshiarpur, Punjab
06.2022 - 07.2023
- Verified scheduled locking and unlocking of doors, and physical entrances to secured buildings.
- Authorized entrance of approved personnel to secured areas and buildings.
- Patrolled interior and exterior locations to detect signs of intrusion and deter unauthorized entrance.
- Communicated with security team via 2-way radio or cell phone to address incidents from varied locations.
Customer Experience Associate
Vishal Mega Mart
Hoshiarpur, Punjab
06.2021 - 05.2022
- Calmly dealt with irate customers by offering constructive solutions in a professional manner.
- Processed orders, forms, applications, and requests efficiently.
- Resolved customer inquiries via phone, email, and live chat support.
- Improved customer service procedures, policies, and standards based on feedback.
- Resolved customer complaints and issues promptly, ensuring a positive resolution.
Cosmetologist
99 Sallon And Spa
Hoshiarpur, Punjab
02.2019 - 06.2020
- Listened to concerns of clients to develop hairstyles boosting self-esteem.
- Provided massages, skin and scalp treatments in addition to cutting and coloring.
- Built long-lasting relationships with customers by delivering exceptional service.
- Used social media platforms to build following among makeup, skincare, and haircare audience followers.
Education
Masters in Hair - Cosmotoligst
99 Sallon & Spa
Hoshiarpur07-2020
High School -
GMA City Public School
HoshiarpurSkills
- Supply ordering and management
- Balayage Techniques
- Product expertise
- Customer satisfaction
- Issue resolution
- Retail operations
- Package handling
- Loading procedures
- Product packing
- Pallet jack operation
- Warehouse environment safety
- Order processing
- Data entry
Timeline
Package Handler
Morric National inc
07.2024 - 11.2024
Security Guard
Mother Marry Institute
06.2022 - 07.2023
Customer Experience Associate
Vishal Mega Mart
06.2021 - 05.2022
Cosmetologist
99 Sallon And Spa
02.2019 - 06.2020
Masters in Hair - Cosmotoligst
99 Sallon & Spa
High School -
GMA City Public School