Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Karanveer Walia

Tsawwassen,BC

Summary

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Overview

1
1
Certification

Work History

Warehouse Associate

Amazon
12.2023 - 03.2024
  • Enhanced overall store appearance through diligent maintenance of fixtures, lighting systems and floor spaces leading to a more inviting atmosphere for customers
  • Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed
  • Helped maintain optimal stock levels through consistent communication with management about inventory needs and discrepancies leading to fewer out-of-stock situations
  • Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods
  • Maintained tidy and organized store to comply with cleanliness standards
  • Worked safely around moving machinery
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors
  • Consistently lifted materials weighing as much as 60 pounds
  • Performed inventory control, such as counting, and stocking merchandise
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked
  • Cleaned and maintained warehouse in compliance with OSHA safety standards
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free
  • Checked packages and merchandise for damage and notified vendors
  • Entered quantity received against purchase order in computer system
  • Operated box or straight trucks and cargo vans
  • Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures
  • Maintained warehouse accessibility and safety for customer traffic by discarding empty boxes and removing obstacles from aisles
  • Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility
  • Assisted in training new hires, sharing best practices and providing support for their integration into the team
  • Enhanced customer satisfaction through timely shipment of orders, ensuring proper packaging and labeling
  • Assisted in reducing product damage by properly handling and storing materials

Store Associate

Old Navy
10.2023 - 12.2023
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products
  • Greeted customers, helped locate merchandise, and suggested suitable options
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers
  • Balanced and organized cash register by handling cash, counting change, and storing coupons
  • Answered questions about store policies and addressed customer concerns
  • Assisted with inventory management, ensuring accurate counts and proper storage of products
  • Participated in ongoing training sessions to stay updated on product information and company policies effectively applying newfound knowledge on the job
  • Collaborated with team members to meet sales goals, sharing product knowledge, and assisting in promotional efforts
  • Evaluated prices and conducted audits to detect and correct price discrepancies
  • Processed returns and exchanges efficiently, adhering to company policies and procedures
  • Supported store management in maintaining visual merchandising standards through regular upkeep of displays and signage
  • Assisted in the preparation of seasonal promotions by setting up displays according to planograms provided by supervisors or corporate offices
  • Located merchandise across various stores to address customer needs
  • Handled cash register operations accurately, balancing drawers at the end of each shift

Education

Associate of Arts - ARTS

Coquitlam College
Coquitlam, BC
09.2023

Skills

  • Communication
  • Teamwork
  • Problem-solving
  • Adaptability
  • Time management
  • Critical thinking
  • Decision-making
  • Emotional intelligence
  • Creativity
  • Active listening
  • Leadership

Certification

  • Standard First-Aid
  • Standard-CPA/AED
  • Basic life support
  • CPA/AED/ FirstAid
  • WHMIS
  • Worker health and safety awareness
  • Bc security license

Languages

English
Full Professional

Timeline

Warehouse Associate

Amazon
12.2023 - 03.2024

Store Associate

Old Navy
10.2023 - 12.2023

Associate of Arts - ARTS

Coquitlam College

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Karanveer Walia