KARANVEER SINGH
Cambridge,Canada
Summary
Motivated and results-driven sales professional with experience in customer service, team supervision, and high-volume environments. Skilled in lead generation, upselling, and closing sales through exceptional communication and relationship-building abilities. Proven ability to exceed targets, manage customer concerns with empathy, and collaborate with cross-functional teams. Proficient in POS systems and Microsoft Office Suite. Committed to driving revenue growth and delivering outstanding customer experiences.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Shift Manager
Pizza Hut
Waterloo, Ontario
03.2024 - Current
- Resolved customer complaints with professionalism, enhancing overall satisfaction.
- Managed shift operations to ensure smooth workflows and team supervision.
- Handled cash transactions and processed payments, maintaining accuracy throughout.
- Utilized active listening and communication skills to support internal and external customers.
- Analyzed sales data to identify trends and areas for improvement.
- Monitored inventory levels and placed orders for supplies as needed.
Education
Diploma - Business
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON04.2025
High School Diploma -
Supreme Convent School
Punjab, India04.2022
Skills
- Customer service and support
- Critical thinking
- Payment processing and money handling
- Attention to detail
- Customer relationship management
- Communication skills
- Active listening
- Time management
- Problem solving
- Verbal and written communication
- Cold calling and negotiation
- Upselling and cross-selling strategies
- Sales reporting
- Microsoft Office Suite proficiency
- Point of Sale (POS) systems expertise
Certification
- CPR/ First Aid
- Ontario Security Guard License
Languages
English
Full Professional
Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual
Timeline
Shift Manager
Pizza Hut
03.2024 - Current
Diploma - Business
Conestoga College Institute of Technology And Advanced Learning
High School Diploma -
Supreme Convent School
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