Karanveer Singh
Vancouver,BC
Summary
A driven student with extensive experience in retail sales and customer service, coupled with certifications in C, Tally, and Microsoft. My proficiency in communication, teamwork, problem-solving, and sales is complemented by a passion for culinary arts. Thriving in fast-paced environments, I eagerly embrace new challenges and opportunities for growth, poised to contribute effectively to any professional setting with dedication and enthusiasm. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Flexi-Shift Hiring Solutions Canada Inc
2024.03 - Current
- Addressed customer concerns promptly and accurately, resulting in increased satisfaction ratings of 20%
- Demonstrated exceptional communication skills by effectively resolving customer inquiries and concerns
- Provided personalized assistance to customers, ensuring their needs were met and fostering long-term relationships
- Successfully resolved escalated issues and complaints, employing problem-solving skills to achieve mutually beneficial resolutions
- Handled customer inquiries and suggestions courteously and professionally.
Volunter
Columbia College, Vancouver
2023.12 - Current
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Represented organization positively and professionally while providing community with much-needed services.
Sales Representative and Cashier
Delux Bakery
2021.01 - 2023.08
- Revenue Growth: Achieved a notable 20% increase in revenue over two years through proficient cashiering and sales techniques
- Customer Retention: Fostered customer loyalty, resulting in a 15% rise in customer retention rates through consistently exceptional service
- Inventory Optimization: Collaborated on inventory management initiatives, leading to a 25% reduction in out-of-stock instances and ensuring optimal stock levels
- Generated additional sales opportunities with upselling and cross-selling techniques.
Education
Associate of Science - Computer Science
Columbia College
Vancouver, BC05.2025
Skills
- Committed high achiever
- Solutions oriented professional
- Effective cross-functional communicator
- Organized
- Data Entry
- Customer Service
- Payment Processing
- Cooking
- Skilled collaborator
- Customer Service
- Cash Handling
- Retail
- Stocking
Certification
- Data Entry Operator (MS Office)
- C language
- Tally
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Customer Service Representative
Flexi-Shift Hiring Solutions Canada Inc
2024.03 - Current
Volunter
Columbia College, Vancouver
2023.12 - Current
Sales Representative and Cashier
Delux Bakery
2021.01 - 2023.08
Associate of Science - Computer Science
Columbia College
- Data Entry Operator (MS Office)
- C language
- Tally
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