Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Karanveer Gill

Airdrie,AB

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

4
4
years of professional experience

Work History

Limousine Driver

AM/PM Limousine Service
06.2023 - Current
  • Vacuumed, cleaned and sanitized vehicles between customers.
  • Mapped efficient routes with minimal disruption to passengers or schedules.
  • Calculated bills, issued receipts and accepted payments.
  • Stowed passenger items with care and concern to avoid damage or displeasure with handling.

Supervisor

Mobil Gas Station
05.2023 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Monitored workflow to improve employee time management and increase productivity.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.

Supervisor

BSW Liquor
03.2021 - 05.2023
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Achieved results by working with staff to meet established targets.

Sales Associate

Shell Gas Station
01.2020 - 03.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Sales Associate

Cineplex Cinemas
12.2019 - 01.2020
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Education

Business Administrative Certificate

Bow Valley College
Calgary, Alberta
2020

Medical Office Assistant

Bow Valley College
Calgary , Alberta
2020

High School (12th)

Nosegay Public School
Sri Ganganagar, Rajasthan, India
2018

Secondary Education

Sacred Head School
Sir Ganganagar, Rajasthan, India
2018

Skills

  • Strong Communication Skills
  • Vehicle maintenance knowledge
  • Professional manner
  • Worksite safety
  • Power Tool Operation
  • Team Collaboration

Languages

English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Limousine Driver

AM/PM Limousine Service
06.2023 - Current

Supervisor

Mobil Gas Station
05.2023 - Current

Supervisor

BSW Liquor
03.2021 - 05.2023

Sales Associate

Shell Gas Station
01.2020 - 03.2021

Sales Associate

Cineplex Cinemas
12.2019 - 01.2020

Business Administrative Certificate

Bow Valley College

Medical Office Assistant

Bow Valley College

High School (12th)

Nosegay Public School

Secondary Education

Sacred Head School

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Karanveer Gill