Karan Singh
Moose Jaw,SK
Summary
Ambitious customer care executive with dedicated service contributing to company's growth and profitability. Excellent communication skills, problem resolution and positive customer experience. Flexible, decisive leader maintaining service, accountability and training for fast-paced environments.
Overview
2
2
years of professional experience
Work History
Customer Care Executive
Indigo Airlines
01.2023 - 01.2024
- Manage and make changes in the bookings of the passengers
- Provide baggage and flight information to the passengers
- Process deposits and refunds of the passengers
- Make changes in the pnr and inform passengers if there are any changes
Store Manager
Cult X men clothing
01.2023 - 01.2024
- Count all customers daily cash and depositing money into the company bank account
- Organize the Store and clean it accordingly
- Giving weekly reports and updates to the owner
- Hiring, training and appointing roles to the staff members
- Inventory control and manage stock levels, oversee stocktaking and order new products when necessary
Front Desk Attendant
Hotel Green Valley India
01.2022 - 01.2023
- Keeping the records or all the bookings, cancellation, deposits and timings
- Supervised regular cleaning of rooms and the property
- Ensure that all customers needs are fulfilled
Education
Diploma - Bhangra
JOBAN BHANGRA ACADEMY
07.2022
High-school - C.B.S.E board
St. Montfort School
01.2022
Skills
- Good Computer Skills
- Communication Skills
- Multi-tasking Skills
- Able to work alone or in a team
- Disciplined
- Team Leadership
- Excellent problem-solving abilities
- Call Center Operations
- Customer service background
- Well-organized
- Complaint Handling
- Customer Service
- Multitasking
- Teamwork and Collaboration
- Problem-Solving
- Self Motivation
- Active Listening
- Team Collaboration
- Organizational Skills
- Reliability
- Multitasking Abilities
- Problem-solving abilities
- Positive Attitude
- Time Management
- Professionalism
Languages
English
Advanced (C1)
Hindi
Full Professional
Punjabi
Native or Bilingual
Interests
Dance
Music Production
Stay Fit
Timeline
Customer Care Executive
Indigo Airlines
01.2023 - 01.2024
Store Manager
Cult X men clothing
01.2023 - 01.2024
Front Desk Attendant
Hotel Green Valley India
01.2022 - 01.2023
Diploma - Bhangra
JOBAN BHANGRA ACADEMY
High-school - C.B.S.E board
St. Montfort School
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