Harpeet Singh Walia
Naenae
Summary
Dynamic entrepreneur with a proven track record in customer relations and financial management, exemplified during my tenure at Food for Thought Cafe. Skilled in fostering strong customer relationships and driving fiscal responsibility. Demonstrates exceptional attention to detail and an entrepreneurial personality, ensuring high-quality service delivery and operational excellence.
Overview
12
12
years of professional experience
Work History
Business Owner
Food for Thought Cafe
02.2020 - Current
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
Owner/Operator Truck Driver
Green Cabs
01.2014 - 02.2020
- Operated with safety and skill to avoid accidents and delays.
- Managed day-to-day business operations.
- Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
- Maintained daily, legible DOT log book and submitted corresponding documents.
Manager
BP Gas Station Service
01.2013 - 01.2014
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Diploma In Business -
Whitireia Polytechnic
05.2010
Skills
- Customer service
- Customer relations
- Attention to detail
- Driven and determined
- Relationship building
- Entrepreneurial personality
- Issue resolution
- Staff hiring
- Public speaking
- Coaching and mentoring
Languages
English
Professional Working
Timeline
Business Owner
Food for Thought Cafe
02.2020 - Current
Owner/Operator Truck Driver
Green Cabs
01.2014 - 02.2020
Manager
BP Gas Station Service
01.2013 - 01.2014
Diploma In Business -
Whitireia Polytechnic
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