To leverage my skills in customer service and food preparation to contribute effectively to the team at Tim Hortons, ensuring exceptional service and satisfaction for customers.
Overview
2
2
years of professional experience
Work History
Crew Member
Mr Pizzeria
01.2023 - 09.2023
Provided exceptional customer service, ensuring a positive dining experience for all guests
Efficiently managed orders, both in-house and for delivery, ensuring accuracy and timely service
Assisted in preparing various fast-food items, maintaining high hygiene and food safety standards
Worked collaboratively with team members to ensure smooth restaurant operations, especially during peak hours
Conducted quality checks on food items to ensure consistency in taste and presentation
Assisted in promotional activities and upselling, increasing daily sales and customer engagement.
Crew Member
Kent’s Fast Food
03.2022 - 11.2022
Assisted patrons with menu selections and took orders, providing excellent customer service
Ensured prompt and accurate delivery of food and beverages to customers
Maintained cleanliness and organization of dining areas and workstations
Resolved customer complaints and issues, ensuring a satisfactory resolution and maintaining high customer satisfaction
Supported inventory management by monitoring stock levels and notifying supervisors of shortages.
Education
Bachelor of Science (B.Sc.) in Agriculture -
ACET, India
Supply Chain Management and Global Logistics - Business Administration
Fleming College
Peterborough, ON
01.2024
Skills
Customer Service
Teamwork and Collaboration
Time Management
Problem-Solving
Customer Engagement
Cash Handling
Clear Communication
Availability
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday, Full Day, 9 pm - 6 am, 5 pm to 12 am, Full Day, 8 am to 12 pm, Full Day, Full Day
Languages
English
Full Professional
Timeline
Crew Member
Mr Pizzeria
01.2023 - 09.2023
Crew Member
Kent’s Fast Food
03.2022 - 11.2022
Bachelor of Science (B.Sc.) in Agriculture -
ACET, India
Supply Chain Management and Global Logistics - Business Administration