Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

KARANPREET CHAHAL

Brampton,ON

Summary

Dynamic and adaptable professional with a proven track record at World Financial Group Wfg, excelling in customer service and problem-solving. Demonstrated ability to enhance team collaboration and efficiently manage client relationships, leading to increased satisfaction. Skilled in multitasking and maintaining attention to detail, with a strong foundation in both teamwork and administrative support.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Unemployed (Temporarily Off-taking Care of a Kid)

NA
03.2023 - Current
  • Temporarily took a leave to focus on family responsibilities
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.

Insurance Agent

World Financial Group Wfg
02.2021 - 02.2023
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
  • Maintained high standards of customer service by building relationships with clients.

Office Administrative Assistant

World Financial Group Wfg
03.2021 - 08.2021
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Responded to inquiries from callers seeking information.

Maternity Leave

NA
09.2020 - 03.2021
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.

Office Administrative Assistant

World Financial Group Wfg
10.2019 - 08.2020
  • Authored business documents to organize and emphasize information quickly and effectively.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Managed complex schedules for conference room bookings ensuring that everyone had access to the necessary resources for meetings.
  • Enhanced team collaboration by effectively scheduling meetings and coordinating calendars for multiple executives.
  • Recorded and tracked operational expenses to identify and eliminate wasteful spending.
  • Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.

General Laborer

CARRIER 1
12.2018 - 09.2019
  • Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
  • Performed general housekeeping and cleaning tasks.
  • Adapted quickly to new tasks or changes in project scope, demonstrating flexibility in skillset and problem-solving abilities.

Education

Master of Science - Wireless Information Networking

Fleming College
Peterborough, ON
08.2019

Bachelor of Science - Computer And Engineering Technician Access

GURU KASHI UNIVERSITY
PUNJAB/INDIA
05.2016

Associate of Science - Computer And Information Systems

PUNJAB TECHNICAL UNIVERSITY
PUNJAB/INDIA
05.2012

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Time Management
  • Flexible and Adaptable
  • Multitasking
  • Attention to Detail

Languages

English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Certification

  • [LLQP], [WORLD FINANCIAL GROUP] - [February,2021-February,2023]

Timeline

Unemployed (Temporarily Off-taking Care of a Kid)

NA
03.2023 - Current

Office Administrative Assistant

World Financial Group Wfg
03.2021 - 08.2021

Insurance Agent

World Financial Group Wfg
02.2021 - 02.2023

Maternity Leave

NA
09.2020 - 03.2021

Office Administrative Assistant

World Financial Group Wfg
10.2019 - 08.2020

General Laborer

CARRIER 1
12.2018 - 09.2019

Master of Science - Wireless Information Networking

Fleming College

Bachelor of Science - Computer And Engineering Technician Access

GURU KASHI UNIVERSITY

Associate of Science - Computer And Information Systems

PUNJAB TECHNICAL UNIVERSITY

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KARANPREET CHAHAL