Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Karan Pal Singh

Calgary,AB

Summary

Dedicated Retail Sales Manager with background in staff oversight and maximizing productivity. Knowledgeable in current merchandising trends, customer needs and shrink reduction. Successful career history comprising more than one year of experience.

Overview

4
4
years of professional experience

Work History

Retail Sales Manager

Circlek [1273681 ALBERTA LTD]
08.2022 - Current
  • Boosted sales performance by implementing effective visual merchandising and store layouts.
  • Developed strong customer relationships through attentive service and expert product knowledge, resulting in repeat business.
  • Trained new sales associates on company policies, selling techniques, and customer service best practices to maximize their potential.
  • Managed inventory effectively to minimize stock shortages and ensure optimal levels of merchandise for maximum sales.
  • Managed day-to-day staffing and handled scheduling for all store employees.

Receptionist

Lufa Farms
05.2022 - 12.2022
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.

Network Engineer

Marketlize CADD Inc
01.2022 - 04.2022
  • Improved network performance by identifying and resolving bottlenecks, optimizing configurations, and implementing best practices.
  • Designed and deployed scalable network infrastructure for increased efficiency and reliability.
  • Reduced downtime with proactive monitoring of network devices and rapid troubleshooting.
  • Enhanced security by implementing firewalls, VPNs, and access control systems.

Customer Service Representative

Five Guys Burger And Fries
10.2021 - 03.2022
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Streamlined call center processes for improved efficiency and reduced wait times.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.

Customer Service Cashier

Joes Panini
05.2020 - 04.2021
  • Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
  • Streamlined the checkout process for faster service and improved customer experience.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.

Education

Advanced Diploma - Network And Internet Security Specialist

CDI College
Montreal, QC
04.2022

High School Diploma -

BGSUS Public School
Khadur Sahib,Punjab
09.2019

Skills

  • Strategic Planning
  • Training and Mentoring
  • Scheduling Employees
  • Sales Team Leadership
  • Team Supervision
  • Customer Service
  • Visual Merchandising
  • Product Merchandising
  • Promotional Planning
  • Resource Management
  • Customer Engagement

Languages

English
Full Professional
Hindi
Full Professional
French
Limited Working
Gujarati
Professional Working

Timeline

Retail Sales Manager

Circlek [1273681 ALBERTA LTD]
08.2022 - Current

Receptionist

Lufa Farms
05.2022 - 12.2022

Network Engineer

Marketlize CADD Inc
01.2022 - 04.2022

Customer Service Representative

Five Guys Burger And Fries
10.2021 - 03.2022

Customer Service Cashier

Joes Panini
05.2020 - 04.2021

Advanced Diploma - Network And Internet Security Specialist

CDI College

High School Diploma -

BGSUS Public School

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Karan Pal Singh