Karanjot Singh
Brampton,Canada
Summary
Compassionate and detail-oriented medical office administrator with 3 years of experience supporting patients and healthcare teams. I am skilled in managing office operations, scheduling, and maintaining accurate medical records. Experienced in handling billing, insurance verification, and ensuring compliance with healthcare regulations. Known for providing excellent customer service while keeping the office organized and efficient. Strong communicator with the ability to multitask and create a positive, patient-centered environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Receptionist
Apartment
- Greetings visitors
- Screening phone calls
- Keeping the reception area tidy
- Perform data entry
- Handle incoming and outgoing correspondence
Medical Receptionist
Apex urgent Care
05.2023 - 06.2024
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner
- Streamlined appointment scheduling for improved patient flow and reduced wait times
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
Security Guard
Garda World
11.2022 - 01.2023
- Monitor property entrance
- Secure all exists, doors and windows
- Help people in need
- Submit reports of every suspicious action
- Respond to alarms and react in a timely manner
Warehouse Worker
NLS Warehouse
06.2022 - 09.2022
- Labeling items and packing items
- Weighing goods
- Sealing containers
- Using protective materials
Education
High school diploma or GED - Office Administration Health Services
St. Clair College
Brampton, ON08.2023
Skills
- Medical Terminology
- Patient Scheduling & Appointment Management
- Billing & Coding
- Electronic Health Records (EHR) Systems
- Insurance Verification
- Data Entry & Office Administration
- HIPAA Compliance
- Customer Service & Patient Interaction
- Filing & Record Management
- Microsoft Office Suite (Word, Excel, Outlook)
- Organization skills
- Telephone skills
- Time management
Certification
- Healthcare Data Analyst
- CMAA - Certified Medical Administrative Assistant
- GPA certification
- Security Guard License
- Driving License
- First Aid and CPR
- GPA Certification
LANGUAGES
English
Hindi
Punjabi
Timeline
Medical Receptionist
Apex urgent Care
05.2023 - 06.2024
Security Guard
Garda World
11.2022 - 01.2023
Warehouse Worker
NLS Warehouse
06.2022 - 09.2022
Receptionist
Apartment
High school diploma or GED - Office Administration Health Services
St. Clair College
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