KARANJIT SINGH
Surrey,British Columbia
Summary
Seasoned Support Manager with a proven track record at Walmart, where I honed my technical support expertise and teamwork skills. Excelled in developing strategies to enhance customer interaction, mediated employee conflicts, and boosted team performance through effective training and feedback. Specialized in implementing corrective actions to elevate support services.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Support Manager
walmart
Surrey, British Columbia
04.2024 - Current
- Developed strategies for handling difficult situations encountered during interactions with customers.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Recruited and trained new employees to meet job requirements.
- Conducted regular performance reviews and provided constructive feedback to team members.
Education
Associate of Arts -
University Canada West
Vancouver, NoneSkills
- Technical support understanding
- Teamwork and collaboration
- Support services
- Technical support expertise
- Corrective actions
- Team building
Languages
English
Professional
Punjabi
Native/ Bilingual
Hindi
Limited
French
Limited
Accomplishments
- I was awarded Employee of the Month 3 times last year
- Perfect Attendance Award (2024) for 100% attendance
- Successfully led a team of 8 associates during Black Friday sales, ensuring smooth operations and achieving a 25% increase in department sales.
Certification
- Certified Supply Chain Professional (CSCP) – APICS
- Forklift Operation Certification
- Leadership and Management Certificate
Timeline
Support Manager
walmart
04.2024 - Current
Associate of Arts -
University Canada West
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