Karanjit Singh
Winnipeg,MB
Summary
Adept at navigating high-pressure environments, I leveraged critical thinking and map reading skills at Unicity Taxi to enhance punctuality and safety, achieving a notable increase in customer satisfaction. My leadership and heavy lifting abilities, honed at Vanderhoof Specialty Wood Products Ltd., significantly improved team efficiency and workplace safety.
Overview
6
6
years of professional experience
Work History
Professional Taxi Driver
Unicity Taxi
02.2022 - Current
- Managed time effectively to ensure punctual pick-ups and drop-offs for all scheduled appointments.
- Assisted passengers with luggage and personal belongings, providing exceptional customer service.
- Communicated frequently with dispatch to obtain new pickup information and share delays or other important details.
- Followed road rules to protect passengers and prevent accidents.
Customer Service Representative
24-7 Intouch
04.2021 - 11.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Crew Member
Vanderhoof Specialty Wood Products Ltd.
05.2018 - 10.2018
- Maintained, adjusted and performed safety checks on sawmill equipment.
- Increased workplace safety by following proper equipment usage guidelines during wood cutting tasks.
- Collaborated with team members to complete large-scale logging projects within tight deadlines.
- Pull, push, lift heavy weights in order to clear the area as soon as possible.
Education
Business Mangement - Business Management
College of The New Caledonia
Prince George, BC04.2020
Skills
- Punctuality
- Safety awareness
- Heavy Lifting
- Team Leadership
- Critical Thinking
- Map reading and navigation skills
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Professional Taxi Driver
Unicity Taxi
02.2022 - Current
Customer Service Representative
24-7 Intouch
04.2021 - 11.2022
Crew Member
Vanderhoof Specialty Wood Products Ltd.
05.2018 - 10.2018
Business Mangement - Business Management
College of The New Caledonia
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