Karanjit Pal
Edmonton,India
Overview
7
7
years of professional experience
1
1
Certification
Work History
Front Crew Member
Carl's Jr
01.2024 - Current
Chef
Chipotle Maxican Grill
01.2024 - 09.2024
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Maintained well-organized mise en place to keep work consistent.
- Placed orders to restock items before supplies ran out.
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
Operations Manager
Collective Trading Corporation
01.2022
- Managed the operations of this trading company
- Supplied Indian snacks to various restaurants in the Philippines
- Quality team leader who continuously mentors and trains staffs to improve customer service and sales
- Saved 10% in company expenses by effectively negotiating with suppliers and vendors
- Forecasted daily requirements and assigned work to shifts; coordinated efforts between departments to keep operation flowing smoothly.
Assistant to Operations Manager
Lehar Classic Restaurant & Catters
01.2018 - 10.2020
- Successfully assessed guest needs; provided appropriate solutions to problems and provided excellent guest service which helped increase 15-20% in restaurant sales volume
- Able to efficiently assist customers during irregular and diverse situations in a calm and effective manner
- Ensured food safety and quality control to prevent customer complaints and escalations.
Education
Diploma - Hospitality
Centennial College of Applie Arts And Technology
Scarborough, ON04.2024
Skills
- Customer Service & Satisfaction
- Restaurant Operations
- Communication
- Staff Management Training
- Problem Solving
- Inventory Management
- Vendor Negotiation
- Team Building
- Quality Assurance
- Customer Relationship Management
- Events Planning & Management
Languages
English
Professional Working
Educationcertification
- Central Board of Secondary Education (CBSE), 2019, DIPS school, Grade 10: 7.6 CGPA out of 9.5
- Central Board of Secondary Education (CBSE), pass out in ARTS stream, Grade 12
- IELTS Certified, ongoing, Band 5.0
Qualifications Summary
Over 3 years of experience in managing the operational aspects of a fast-paced, high volume restaurant industry. Consistently increases sales and guest counts. Provides clear direction, sharing information, delegating, and prioritizing work in an efficient manner. Oversees daily operations including sales, labor, and staffing to increase company profitability. Ability to work in a team with diverse culture and background. Proficient in English, Punjabi, and Hindi.
Personal Information
Title: RESTAURANT MANAGER
Certification
- Smart serve
- Food handler
Timeline
Front Crew Member
Carl's Jr
01.2024 - Current
Chef
Chipotle Maxican Grill
01.2024 - 09.2024
Operations Manager
Collective Trading Corporation
01.2022
Assistant to Operations Manager
Lehar Classic Restaurant & Catters
01.2018 - 10.2020
Diploma - Hospitality
Centennial College of Applie Arts And Technology
- Smart serve
- Food handler