Karanjeet Nijher
Brampton,ON
Summary
Driven and goal-oriented professional with a proven track record at Springdale Heating and Air conditioning, enhancing customer satisfaction and streamlining repair processes. Excelled in teamwork and collaboration, coupled with a keen ability to problem-solve, leading to efficient project execution. Demonstrated initiative and a strong customer service ethos, significantly contributing to positive outcomes and operational improvements.
Experienced with hands-on training and practical application in various tasks. Utilizes technical skills and adaptability to handle changing needs. Strong understanding of teamwork and problem-solving to ensure effective results.
Overview
5
5
years of professional experience
Work History
Apprentice
Sprindale Heating & Air Conditioning
07.2020 - Current
- Improved customer satisfaction by promptly addressing service requests and providing accurate diagnostic information.
- Increased efficiency in project execution by preparing necessary tools and materials prior to starting each task.
- Streamlined repair processes by maintaining detailed records of completed tasks and sharing insights during team meetings.
- Collaborated with team members to troubleshoot issues and develop effective solutions for repairing malfunctioning equipment.
- Supported inventory management efforts by organizing supplies, tracking usage, and submitting replenishment requests as needed.
- Contributed to a safe working environment by adhering to safety protocols and promptly reporting any hazards or concerns.
- Ensured client satisfaction with completed projects through thorough quality control checks before final signoff.
- Assisted senior technicians with complex repair tasks, leading to efficient and timely completion of projects.
Intern
Boston Pizza Bradford
06.2024 - 09.2024
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
- Contributed to positive work environment by actively participating in team-building activities.
- Boosted social media engagement through creative content creation.
- Evaluated customer needs and feedback to drive product and service improvements.
- Developed effective improvement plans in alignment with goals and specifications.
- Conducted regular reviews of operations and identified areas for improvement.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Observed packing operations to verify conformance to specifications.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
Education
High School Diploma -
Ontario ESecondary School
Brampton, ON04-2025
Skills
- Problem-solving
- Quick learner
- Teamwork and collaboration
- Safety awareness
- Goal-oriented mindset
- Attention to detail
- Customer service
- Heavy lifting
- Relationship building
- Calculations and measurements
- Initiative
- Project management
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Intern
Boston Pizza Bradford
06.2024 - 09.2024
Apprentice
Sprindale Heating & Air Conditioning
07.2020 - Current
High School Diploma -
Ontario ESecondary School
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