Karandeep Singh Sodhi
Moncton,NB
Overview
7
7
years of professional experience
Work History
Class 1 Truck Driver
Safex Transport
06.2022 - 01.2024
- Excelled in navigation skills using GPS devices, maps, and relying on extensive knowledge of local roads.
- Increased team efficiency through effective communication, sharing route knowledge, and offering support during challenging situations.
- Demonstrated commitment to safety by adhering to all company policies and federal transportation regulations.
- Maintained detailed documentation of travel logs, hours of service, and vehicle maintenance records for compliance purposes.
- Enhanced customer satisfaction with timely deliveries, efficient communication, and professional demeanor.
- Assisted in the training of new drivers by sharing best practices for safe driving techniques and efficient route planning.
Delivery Driver
Amazon
12.2021 - 05.2022
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Maintained strong relationships with clients through proactive communication and personalized service.
Call Center Representative
Bell Aliant
03.2019 - 03.2021
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
- Reduced average call handling time, ensuring prompt service to customers while maintaining quality interactions.
- Established trust with clients by accurately addressing their concerns and offering appropriate resolutions based on their needs.
- Participated in ongoing training and development, staying current on company policies, products, and procedures to deliver accurate information to customers.
- Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
- Offered comprehensive product knowledge to customers, empowering them to make informed decisions about their purchases or subscriptions.
Supply Chain Coordinator
Hindustan Petroleum Corporation Limited, HPCL
07.2017 - 07.2019
- Optimized warehouse space utilization, consolidating stock and improving overall organization.
- Analyzed data to identify trends and opportunities for process improvements, leading to increased efficiency in operations.
- Coordinated communication between internal departments and external partners, facilitating smooth execution of end-to-end supply chain.
- Resolved issues through negotiations and led contract compliance and vendor performance reviews.
- Kept stock areas clean, tidy and organized according to facility requirements.
- Monitored supplier performance metrics to ensure timely delivery of high-quality products at competitive prices.
Education
Bachelor Of Technology - Journalism And Mass Communication
British Co-Ed High School
Patiala 03.2017
Skills
- Professionalism and Punctuality
- Decision-Making Under Pressure
- Strong Work Ethic
- Customer Relations
- Documentation skills
- Visual Inspection
- Payment Collection
Languages
English
Full Professional
Punjabi
Full Professional
Hindi
Full Professional
Urdu
Full Professional
Timeline
Class 1 Truck Driver
Safex Transport
06.2022 - 01.2024
Delivery Driver
Amazon
12.2021 - 05.2022
Call Center Representative
Bell Aliant
03.2019 - 03.2021
Supply Chain Coordinator
Hindustan Petroleum Corporation Limited, HPCL
07.2017 - 07.2019
Bachelor Of Technology - Journalism And Mass Communication
British Co-Ed High School
Similar Profiles
Harwinder SinghHarwinder Singh
Owner Operator at Safex TransportOwner Operator at Safex Transport
Karamjit SinghKaramjit Singh
Truck Driver at AC TransportTruck Driver at AC Transport
Minal PatelMinal Patel
Office Assistant at Safex Pest Control Inc.Office Assistant at Safex Pest Control Inc.
Lovejeet SinghLovejeet Singh
Truck Driver at Sure TrackTruck Driver at Sure Track
Gurpreet Singh RathoreGurpreet Singh Rathore
Maintenance Worker at Hillcore Retirement LivingMaintenance Worker at Hillcore Retirement Living