Khushdeep Kaur

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.

Stocking, scanning and Team work

• Consistently lifted materials weighing as much as Number pounds.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.

• Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
• Acted quickly during emergency situations to reduce opportunity for damage and injury.
• Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
• Reported suspicious activities and persons to law enforcement.
• Improved overall security by conducting regular patrols and monitoring surveillance systems.

• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Food prep and training new hires.