KARANDEEP KOUR
Brampton,Canada
Summary
Motivated and detail-oriented professional with experience in customer service, bookkeeping, and financial record management. Skilled at building relationships, providing client-focused solutions, and handling sensitive financial information with accuracy. Currently pursuing a Business Management diploma and eager to obtain Mutual Funds accreditation (IFC) to deliver advice-based banking solutions. Known for strong communication, digital literacy, and empathy when supporting diverse clients in fast-paced environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Bookkeeper / Customer Service Representative
Chat Hut Sweets and Restaurant
Brampton, ON
10.2023 - Current
- Supported clients with billing inquiries, payments, and account-related requests, ensuring clear communication and client satisfaction.
- Reconciled sales, purchases, and transactions daily, strengthening financial accuracy and attention to detail.
- Assisted management with payroll processing, expense tracking, and inventory management.
- Leveraged Microsoft Excel and accounting tools to generate financial statements supporting operational decisions.
- Built rapport with customers by resolving service concerns promptly and professionally.
Tax Intern
Ali Syed CPA Corporation
Mississauga, ON
02.2025 - 07.2025
- Assisted in preparing and filing tax returns for individuals and corporations, ensuring compliance with financial regulations.
- Communicated with clients to collect documents, resolve queries, and explain financial information in a clear manner.
- Maintained accurate financial records for audits and reporting purposes.
- Applied strong organizational and digital skills to manage multiple client files and deadlines.
Education
Diploma - Business Management
Canadore College
Mississauga, ON04.2025
Skills
- Client Discovery & Relationship Building
- Banking & Everyday Financial Solutions
- Customer Service & Problem Resolution
- Digital Banking & Technology Proficiency
- Cash Handling & Reconciliation
- Documentation, Reporting & Compliance
- Team Collaboration & Adaptability
Languages
Bilingual: Fluent in English with excellent interpersonal skills.
Certification
- Dispatcher Certificate (transferable scheduling & coordination skills)
- Freight Brokerage Certification
- WHMIS Certification
- Security Guard Licence
- Food Handler Certification
- Investment Funds in Canada (IFC) – Willing to complete within RBC training period
Timeline
Tax Intern
Ali Syed CPA Corporation
02.2025 - 07.2025
Bookkeeper / Customer Service Representative
Chat Hut Sweets and Restaurant
10.2023 - Current
Diploma - Business Management
Canadore College
Additional Information
- Flexible availability, including evenings, weekends, and holidays.
- Strong adaptability to fast-paced, client-focused environments.