Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Work Availability
Work Preference
Languages
Quote
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Karanbir Singh Sidhu

Karanbir Singh Sidhu

Surrey,BC

Summary

Reliable, hands-on, and adaptable professional with a diverse background in customer service, warehouse operations, food delivery, general labor, and home maintenance. Experienced in fast-paced environments such as Dairy Queen, DSV Logistics, DoorDash, and TaskRabbit, demonstrating strong time management, multitasking, and problem-solving abilities. Skilled in minor plumbing, furniture assembly, inventory handling, order fulfillment, and customer interaction. Known for being dependable, safety-conscious, and solutions-driven, with a proven track record of client satisfaction and efficiency. Currently pursuing post-secondary education and available to work five days a week, with flexibility for morning, afternoon, or evening shifts, excluding two college days.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Team Member

Dairy Queen
01.2024 - Current
  • Delivered exceptional customer service to an average of 100+ customers per shift, contributing to a 15% increase in repeat business and positive satisfaction scores.
  • Consistently upsold high-margin items and promoted ongoing deals, resulting in an estimated 10–12% growth in average transaction value.
  • Assisted in optimizing drive-thru operations during peak hours, helping reduce average wait times by up to 30%.
  • Trained and mentored 3–5 new employees, improving onboarding speed and team performance during high-volume periods.
  • Maintained 100% compliance with food safety and hygiene standards, passing all internal audits with zero violations.
  • Proactively identified and resolved customer issues, contributing to a 25% drop in service-related complaints.
  • Monitored stock levels and restocked supplies, helping reduce inventory shortages by 20% during rush hours.
  • Collaborated with management on in-store promotions, leading to a daily revenue increase of 8–10% during promotional campaigns
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.

General Laborer / Tasker

TaskRabbit & Independent Projects
08.2023 - Current
  • Delivered over 100+ home maintenance and repair services, including minor plumbing tasks such as fixing taps, unclogging drains, and sealing leaks, with a 95%+ client satisfaction rate.
  • Assembled and installed 50+ household appliances and furniture items including TVs, AC units, refrigerators, beds, and tables with consistent accuracy and minimal rework.
  • Supported residential moves and item relocations by lifting and transporting large furniture and equipment, reducing client workload and ensuring item safety.
  • Communicated clearly with clients to assess needs and provided practical, cost-effective solutions, leading to consistent 5-star ratings and repeat bookings.
  • Maintained and organized all personal tools and materials, ensuring efficiency and readiness for diverse tasks.
  • Earned a reputation for reliability and professionalism, resulting in a steady stream of referrals and high client retention.
  • Adapted to varied job environments and task scopes, demonstrating strong problem-solving skills and time management across freelance engagements.

Delivery Driver

DoorDash
01.2024 - Current
  • Completed over 300+ food and beverage deliveries, consistently ensuring on-time arrivals and professional service.
  • Maintained an average customer rating of 4.8/5 by delivering accurate orders, communicating effectively, and providing excellent service.
  • Handled time-sensitive deliveries during peak demand, contributing to faster delivery times and improved platform reliability.
  • Managed multiple app-based assignments daily, resolving real-time customer concerns and reducing delivery errors.
  • Ensured vehicle cleanliness and compliance with all traffic and safety regulations, supporting 100% delivery safety record.
  • Built strong rapport with local merchants by maintaining prompt order pickups and consistent delivery quality, enhancing partner relationships

Warehouse Worker

DSV
03.2024 - 04.2024
  • Managed receiving, storage, and shipping of 1,000+ units weekly, ensuring timely and accurate order fulfillment across multiple distribution channels.
  • Operated barcode scanners and warehouse management systems, maintaining 99% inventory accuracy and minimizing stock discrepancies.
  • Reorganized stock layout and optimized shelving systems, reducing retrieval times by 20% and improving workflow efficiency.
  • Collaborated with cross-functional teams to streamline packing and dispatch operations, leading to faster turnaround times and reduced bottlenecks.
  • Trained and supported 5+ new hires, enhancing team efficiency and reinforcing safety protocols.
  • Maintained a clean, organized, and hazard-free workspace, contributing to a 100% incident-free safety record.
  • Identified and resolved damaged or defective inventory issues, helping reduce customer complaints by 30%.
  • Played a key role in meeting and exceeding daily shipping deadlines, contributing to consistent 10%+ productivity gains during peak periods.

Education

Associate of Arts -

Alexander College
Vancouver, BC
12.2025

Skills

  • Communication Skills
  • Emotional Intelligence (EQ)
  • Leadership
  • Adaptability
  • Time Management
  • Critical Thinking and Problem Solving
  • Project Management
  • Data Analysis
  • Technology Proficiency
  • Negotiation and Persuasion

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Supervised team of 4 staff members.

Certification

  • Completed Fundamentals of Digital Marketing by Google Digital Garage
  • Earned Customer Service Training Certificate from Alison
  • Completed Warehouse Management Basics through Alison
  • Acquired Time Management & Productivity training via Coursera (audit)
  • Gained CPR & Basic First Aid training
  • Completed Basic Plumbing & Home Repair Skills from edX (Audit Access)

Timeline

Warehouse Worker

DSV
03.2024 - 04.2024

Delivery Driver

DoorDash
01.2024 - Current

Team Member

Dairy Queen
01.2024 - Current

General Laborer / Tasker

TaskRabbit & Independent Projects
08.2023 - Current

Associate of Arts -

Alexander College

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Part TimeGig WorkContract Work

Work Location

HybridRemoteOn-Site

Important To Me

Career advancementWork-life balanceTeam Building / Company RetreatsHealthcare benefitsFlexible work hoursPersonal development programs

Languages

English
Hindi
Punjabi
French

Quote

The way to get started is to quit talking and begin doing.
Walt Disney

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Karanbir Singh Sidhu