Karanbir Singh Brar

• Greeted guests upon arrival and provided them with information about the hotel's services and amenities.
• Handled all guest inquiries in a friendly and professional manner.
• Processed payments for reservations, tickets, or other services requested by guests.
• Scheduled appointments for spa treatments, restaurant reservations. for guests.
• Responded promptly to requests from guests via phone or email.
• Ensured that all guest complaints were addressed in a timely manner.
• Conducted regular maintenance checks on equipment used by concierge attendants.
• Handled mail and package deliveries, keeping items secure.
• Entered work orders for housekeeping, pest control and maintenance issues.

• Carried out day-day-day duties accurately and efficiently.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked with high risk clients on site to assist the Homes First staff.
• Trained in handcuff & Baton.
• Worked closely with Toronto Police and Toronto Fire and also many a times with emergency medical services when clients overdosed or injured themselves.
• Responded quickly to emergency situations such as fires, medical emergencies, disturbances.
• Provided information regarding facility policies and procedures to visitors.
• Conducted security checks and patrols to ensure the safety of personnel and property.
• Enforced all laws, rules, regulations, and procedures pertaining to the protection of persons and property.
• Assisted in controlling access to restricted areas.
• Monitored surveillance equipment for suspicious activities or persons.
• Reported any violations of policy and law to management immediately.
• Performed searches of people, vehicles, and buildings as required by law or policy.

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Printing parking permits for the visitors and calling parking enforcement to hand out tickets to the defaulters.
• Secured premises and personnel by patrolling property and monitoring surveillance equipment.
• Assisting property manager with his errands and changing street light's timings.

During my time at Amazon Corporate, my duties were to direct the traffic to the allocated waiting area, signing in the visitors, contractors, temporary workers and allocate them their visiting or working badges as required. One of the other jobs on site was video surveillance and monitoring alarms in the facility.

• Secured premises and personnel by patrolling property and monitoring surveillance equipment.
• Responded quickly to emergency situations to assess and deflect issues.
• Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.

It was a time when I could only work 20 hours a week, so I used to work at all the different locations wherever the company needed me.

• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked flexible hours; night, weekend, and holiday shifts.