Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Karanbir Singh

Edmonton,AB

Summary

Professional with strong background in customer service, ready to deliver impactful results. Capable of handling complex customer interactions with empathy and efficiency, adept at problem-solving, and skilled in communication. Valued team player known for adaptability and fostering collaborative environments. Proficient in conflict resolution, CRM systems, and multi-channel support.

Overview

7
7
years of professional experience

Work History

Customer Service Executive

Kochar Info Tec
05.2019 - 08.2022
  • Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
  • Managed high volume of inbound calls while maintaining a professional demeanor and ensuring timely resolution of issues.

Electrician Helper

the Punjab Electric Co
09.2015 - 09.2018
  • Pulled wire through conduits and through holes in walls and floors.
  • Organized materials and tools in to maintain clean and neat work areas.
  • Helped complete system installations, digging trenches, and breaking up concrete.
  • Improved workplace organization by maintaining a clean and hazard-free environment for all team members during projects.

Education

Universal Technical & Vocational Centre
Lehal,gurdaspur,punjab

Skills

  • Team collaboration
  • Computer skills
  • food

Languages

English
Professional Working
Punjabi
Hindi

Timeline

Customer Service Executive

Kochar Info Tec
05.2019 - 08.2022

Electrician Helper

the Punjab Electric Co
09.2015 - 09.2018

Universal Technical & Vocational Centre

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Karanbir Singh