Karanbeer Khosa
Winnipeg,MB
Summary
Adept at enhancing safety and customer satisfaction, I leveraged problem-solving skills and security awareness at WestJet to mitigate risks and ensure a welcoming environment. My expertise in technology optimization at Bell MTS significantly improved network performance, showcasing my ability to blend technical acumen with exceptional service.
Overview
4
4
years of professional experience
Work History
Ramp Agent
Alliance Ground International
06.2024 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
IT Field Service Technician
Bell MTS
07.2022 - Current
- Improved overall network performance by troubleshooting connectivity issues and optimizing configurations.
- Collaborated with cross-functional teams to successfully implement large-scale technology projects.
- Increased user productivity by training end-users on new software applications and hardware devices.
- Coordinated with vendors to secure competitive pricing on hardware purchases while maintaining quality standards.
- Maximized equipment lifespan through routine maintenance checks, updates, and repairs as needed.
- Diagnosed and troubleshot hardware, software and network issues.
- Installed, configured and maintained computer systems and network connections.
Security Officer
Regal Security
01.2021 - 06.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Education
Network Computer Systems - Networking
Canadore College of Applied Arts And Technology
Scarborough , ON04.2021
Skills
- Problem-Solving
- Loading and unloading
- Ramp service
- Aircraft Marshalling
- Safety Procedures Compliance
- Aircraft Tug Operation
- Customer Service
- Flexible Schedule
- Security awareness
- Quality Control
Languages
English
Full Professional
Timeline
Ramp Agent
Alliance Ground International
06.2024 - Current
IT Field Service Technician
Bell MTS
07.2022 - Current
Security Officer
Regal Security
01.2021 - 06.2022
Network Computer Systems - Networking
Canadore College of Applied Arts And Technology
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