Karan Waraich
Surrey,BC
Summary
Adept at ensuring timely and accurate deliveries, I excelled as a Delivery Driver at Intelcom Express, enhancing customer satisfaction and company reputation through exceptional customer service and problem-solving skills. Leveraged GPS technology and local route knowledge to maintain punctuality, demonstrating strong multitasking abilities and a positive attitude in high-pressure environments.
Overview
2
2
years of professional experience
Work History
Delivery Driver
Intelcom Express
Surrey, BC
06.2021 - 01.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Identified mechanical issues, completed basic repairs and reported serious concerns to management.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
- Loaded and unloaded various delivery vehicles with correct order and balancing.
- Maintained clean and safe vehicle, contributing to positive image of company.
- Strengthened company reputation through polite and friendly interactions with customers during deliveries.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Managed customer inquiries and complaints in polite and professional manner.
Education
Master Of International Business Management - Business
British Columbia Institute of Technology
Burnaby, BC02.2021
Skills
- Positive Attitude
- Customer Service
- Teamwork and Collaboration
- Problem-Solving
- Punctual and Reliable
- Loading and unloading
- Heavy Lifting
- Local routes understanding
- Quality Assurance
- Client Relationship Management
- Multitasking
- Load Safety
- Package scanning
Languages
English
Full Professional
Timeline
Delivery Driver
Intelcom Express
06.2021 - 01.2023
Master Of International Business Management - Business
British Columbia Institute of Technology