Karan Vira

• Built client relationships through precise pricing and customer-centric terms, consistently driving over $1.5 million in monthly business.
• Delivered exceptional customer service by handling queries and complaints and solving it in under an average of 24 hours.
• Educated clients on new products or services to increase customer engagement with brand.

• Educated customers about relatively newer concept of invoice discounting investment processed purchases, successfully bringing in over 110+ new investors.
• Solved complex customer queries and complaints on a real-time basis, thereby increasing customer satisfaction.
• Managed customer relations on ongoing basis to maximize customer retention and built an AUM of over 15m+

• Reached out to potential customers via telephone, email, and in-person inquiries and maintained an average monthly revenue collection of $25k
• Achieved sales goals and service targets by cultivating and securing new customer relationships and building rapport.
• Took the responsibility of explaining the Demo of complex mobility software product to new team members

Part of a team of volunteers under the name War Against Covid to help needy individuals during the time of Covid 19, in collaboration with an NGO Making the Difference.