Karan Verma
Calgary,AB
Summary
Dynamic System Administrator with a proven track record at Octavian IT Services, excelling in system performance monitoring and disaster recovery. Adept at user account administration and providing exceptional technical support, I enhance operational efficiency and security, ensuring seamless communication and robust infrastructure. Committed to continuous improvement and staying ahead of emerging technologies.
Overview
8
8
years of professional experience
1
1
Certification
Work History
System Administrator - Remote
Octavian IT Services
Florence, AZ
02.2021 - Current
- Monitored system performance, identifying and resolving bottlenecks to maintain optimal functionality.
- Developed and maintained comprehensive documentation for system configurations and procedures.
- Conducted regular system backups and disaster recovery operations, minimizing data loss during critical failures.
- Stayed current with emerging technologies and trends, regularly upgrading systems to maintain competitive advantage.
- Managed email routing and internal message protocols to support reliable delivery of communications.
- Participated in the planning and execution of IT infrastructure projects, meeting deadlines and budget requirements.
- Provided technical support and training to users, improving system understanding and reducing support requests.
- Configured and managed email servers and protocols, ensuring reliable and secure communications.
- Set up user accounts, permissions and passwords and defined network policies and procedures.
- Supported, configured, maintained and upgraded customer networks and in-house servers.
- Implemented and managed VPNs, enabling secure remote access for employees.
- Administered user accounts, permissions, and access controls, enhancing security and compliance.
- Installed, configured, and updated software and hardware components, ensuring system integrity and compatibility.
- Planned, tested and supported high-availability infrastructures.
- Consulted users to determine areas in need of improvement.
Customs Coordinator
Day & Ross
Brampton, Ontario
11.2019 - 12.2020
- Processed export declarations, bills of lading, shipping manifests and other related documents in accordance with national and international regulations.
- Interacted with customers to provide information on customs procedures and requirements.
- Provided guidance to internal departments regarding customs processes and procedures.
- Assisted in the preparation of shipment plans to ensure efficient transit times.
- Communicated effectively with freight forwarders, carriers, brokers, customers and government agencies as required.
- Monitored changes in global trade agreements that could impact operations.
- Maintained up-to-date knowledge of laws and regulations governing trade operations.
- Managed post entry audits by providing requested documentation in a timely manner.
- Tracked all shipments from origin through final destination.
- Analyzed financial data associated with international transactions.
- Prepared, checked, and filed documentation with department.
- Used power of attorney privileges to sign documents on behalf of clients.
System Administrator
Speedy Transport
Brampton, Ontario
10.2017 - 11.2019
- Configured and maintained system hardware, software and network components.
- Provided guidance on best practices related to system administration procedures.
- Maintained inventory of hardware assets including servers, laptops, desktops.
- Installed, tested and evaluated new systems, applications and patches.
- Deployed operating systems upgrades and security patching in accordance with IT policies.
- Created user accounts and managed access rights for users.
- Resolved complex technical problems within established service level agreements.
- Monitored system performance to ensure optimal operations and identified potential issues.
- Troubleshot application errors and provided technical support to end-users.
- Analyzed system logs to identify suspicious activities or anomalies.
- Performed regular backups of critical data and documents.
- Data entry and tracing.
- Cubing bills for administrations.
- Generating Bill of lading.
Education
Bachelor of Science - Mobile Application Development
Cegep De Le Gaspesie
Montreal, QC09-2017
Bachelor of Science - Information Technology
Bahra University
Hoshiarpur03-2014
Skills
- System performance monitoring
- Disaster recovery
- Network configuration
- Email server management
- User account administration
- Technical support
- Data backup management
- System updates
- Mobile device management
- Desktop troubleshooting
- Performance testing
Languages
English
Full Professional
Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual
Certification
- IT Support Certificate
- Photography
Affiliations
- Photography
- Video editor
- Book Reading
Timeline
System Administrator - Remote
Octavian IT Services
02.2021 - Current
Customs Coordinator
Day & Ross
11.2019 - 12.2020
System Administrator
Speedy Transport
10.2017 - 11.2019
Bachelor of Science - Mobile Application Development
Cegep De Le Gaspesie
Bachelor of Science - Information Technology
Bahra University
Similar Profiles
James Octavian TemuJames Octavian Temu
Legal Consultant at Octavian Advocates & Counselors At LawLegal Consultant at Octavian Advocates & Counselors At Law
James Octavian TemuJames Octavian Temu
Legal Consultant at Octavian and Company Advocates and Conselors at LawLegal Consultant at Octavian and Company Advocates and Conselors at Law
Alejandro PinedaAlejandro Pineda
Unarmed Security Guard at Octavian Security.Unarmed Security Guard at Octavian Security.
Mel CMel C
Clinical/Operations Supervisor at Pre-Analytics (Accession), Peter Lougheed CentreClinical/Operations Supervisor at Pre-Analytics (Accession), Peter Lougheed Centre
David KausmannDavid Kausmann
Business Development Manager at Parkland Fuel Corporation – On the RunBusiness Development Manager at Parkland Fuel Corporation – On the Run