KARAN SINGH
Chestermere,AB
Summary
Energetic and performance- driven Commercial Accounts Manager with track record of driving growth and developing strong customer relationships at Home Depot. Excelled in client acquisition and relationship management, leveraging data-driven decision-making to exceed sales targets. Skilled in territory management and event planning, consistently enhancing brand reputation by recommending innovative solutions.
Overview
12
12
years of professional experience
Work History
COMMERCIAL ACCOUNTS MANAGER
HOME DEPOT
05.2018 - Current
- Responsible for driving and developing customer relationships by identifying customer needs, informing customers about the company's products or services, providing solutions and recommending new and better products. Handles customer requests and issues via telephone, fax or email.
- To Cater to the clients next projects and work capital budget plans with clients in order to grow the account. Continue building the home depot Brand by becoming the “Supplier of Choice”.
- Scheduling appointments and visiting existing clients to review product needs and determining other opportunities.
- Organizing and attending joint sales calls with Vendors and clients.
- Continuously updating customers on product changes and modifications and also Providing solutions to customers’ problems.
- Liaising between customers and the company for up-to-date status of service, pricing and new product release launches.
- Keeping up to date on new products, services, procedures and tools by attending training and departmental meetings.
- Use of “SAP COM” as a day to day activity.
DEPARTMENT MANAGER -PRO & TOOL RENTALS
HOME DEPOT
03.2015 - 05.2018
- Trained new Associates, delegated projects and duties.
- Supported training of Associates on all policies and procedures.
- Provided Associates with the coaching, guidance and encouragement needed to succeed.
- Lead by an example to promote positive Associate morale and good customer service.
- Build relationships with the Pro customers; spend time at the desk and designated time in the aisle prospecting.
- Strived to meet goals – sales, quotes, credit accounts.
FLOORING SALES SPECIALIST
Home Depot
04.2012 - 02.2015
- Maintained in-depth understanding of all available brands and types of flooring available to customers.
- Drove team revenue totals by bringing in top sales numbers.
- Demonstrated features of different floor options and overcame objections with knowledgeable responses.
- Discussed pricing, additional charges, and payment plans during sales process.
Education
Business Management
Seneca College of Applied Arts And Technology
North York, ON04.2012
Skills
- Relationship Management
- Client acquisition
- Data-driven decision-making
- Territory Management
- Event Planner
Accomplishments
Credit champion #1 in the District consistently for 3 years from 2015-2018
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
COMMERCIAL ACCOUNTS MANAGER
HOME DEPOT
05.2018 - Current
DEPARTMENT MANAGER -PRO & TOOL RENTALS
HOME DEPOT
03.2015 - 05.2018
FLOORING SALES SPECIALIST
Home Depot
04.2012 - 02.2015
Business Management
Seneca College of Applied Arts And Technology
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