Karan Sharma
Toronto,Ontario
Overview
6
6
years of professional experience
Work History
Store Associate
Pet Valu Inc
Mississauga, ON
06.2018 - 01.2020
- Managed cash register operations using POS system, including processing sales and returns.
- Increased customer service feedback scores by delivering outstanding service to customers daily.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed.
- Answered questions about current promotions and resolved issues according to store policies.
- Built trusting relationships with customers by making personal connections.
- Built and maintained effective relationships with peers and upper management to drive team success.
Sales Associate
Cachet Partners
Toronto, ON
01.2017 - 09.2017
- Built and maintained relationships with peers and upper management to drive team success.
- Answered incoming telephone calls to provide store, products and services information.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Worked with fellow sales team members to achieve group targets.
- Negotiated and closed deals with minimal oversight.
Shipping Receiver
I.T.S Staffing Solutions
Toronto, ON
06.2014 - 09.2014
- Checked customer orders, labeling and documentation prior to shipment to avoid delays.
- Unloaded and received incoming shipments, inspected packages for damage and routed packages to next destination according to documentation.
- Tracked and documented incoming deliveries and current stock via computerized warehouse management systems.
- Received deliveries, scanned packages and updated orders in internal database.
- Load/Unload Trucks and other transport vehicles with cargo and maintained company standards
Education
Bachelor of Science - Health Studies
York University
Toronto, ON04.2019
Certificate - Worker Health And Safety Awareness in 4 Steps
Ministry of Labour
05.2021
Certificate - Infection Prevention And Control For COVID-19
World Health Organization
05.2021
Accessibility For Ontarians With Disabilities Act
AODA
05.2021
Certificate - WHMIS
Aixsafety
05.2021
Certificate - Working At Heights
Ministry of Labour, Training, And Skills
400 University Avenue, Toronto, Ontario 10.2021
Skills
- Strong written and oral communication skills
- Proficient in English, Punjabi and Hindi
- G Class Driver with 7 years of experience
- License in excellent standing with no demerit points
and a clean record
- Excellent analytical skills and attention to detail
- Ability to work effectively under pressure in a fast- paced environment
- Creative in problem solving and efficiently able to multitask
Hobbies/Interests
- Team Sports- basketball, hockey, etc.
- Gaming
- Animals
- Chess
- Cooking
- Weightlifting
Timeline
Store Associate
Pet Valu Inc
06.2018 - 01.2020
Sales Associate
Cachet Partners
01.2017 - 09.2017
Shipping Receiver
I.T.S Staffing Solutions
06.2014 - 09.2014
Bachelor of Science - Health Studies
York University
Certificate - Worker Health And Safety Awareness in 4 Steps
Ministry of Labour
Certificate - Infection Prevention And Control For COVID-19
World Health Organization
Accessibility For Ontarians With Disabilities Act
AODA
Certificate - WHMIS
Aixsafety
Certificate - Working At Heights
Ministry of Labour, Training, And Skills