Karan Sharma
Brampton,ON
Summary
Progressive experience in disability benefit administration processes, team work and claimant eligibility. Highly organized and efficient in a fast-paced environment, communicating effectively at all organizational levels, with clients and stakeholders. Demonstrated to build trusting relationships. Thinks critically, solve problems, plan and organize activities and deliver excellent customer service.
Overview
3
3
years of professional experience
Work History
Claims Executive
Claims Department
03.2022 - 12.2023
- Improved claim resolution times by implementing efficient processes and streamlining workflow.
- Reduced claim denial rates by thoroughly reviewing documentation and ensuring accurate information submission.
- Enhanced customer satisfaction through timely and effective communication of claim status updates.
- Negotiated favorable settlements with clients, resulting in reduced costs for the company.
- Developed and maintained strong relationships with clients to foster trust and loyalty.
- Analyzed data to identify areas for improvement in the claims process, leading to more efficient operations.
Faculty Instructor
IELTS
03.2021 - 12.2021
- Improved student comprehension by utilizing diverse teaching methods and strategies.
- Enhanced classroom dynamics for better learning outcomes by implementing interactive group activities.
- Promoted a positive learning environment through effective classroom management techniques.
- Collaborated with colleagues to develop and share best practices for instructional strategies, resulting in improved lesson plans.
- Provided support for extracurricular activities, promoting well-rounded experiences for students outside the classroom setting.
- Created and developed lesson plans to meet students' academic needs.
- Helped students explore concepts with engaging, learning-focused activities.
- Developed and implemented classroom routines to address varying student needs.
Education
High School Diploma -
Cambria College Surrey
Surrey, BC01.2025
Skills
- Insurance policy knowledge
- Claims Management Expertise
- Assertiveness
- Performance monitoring
- Claims Auditing
- Team Management
- Team motivation
- Claims
- Rapport Building
- Cross-cultural communication
Languages
English
Professional Working
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Claims Executive
Claims Department
03.2022 - 12.2023
Faculty Instructor
IELTS
03.2021 - 12.2021
High School Diploma -
Cambria College Surrey
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