Summary
Overview
Work History
Education
Skills
Timeline
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Karan Sharma

Surrey,BC

Summary

Forward-thinking team leader skilled at operating daily operation efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

5
5
years of professional experience

Work History

Operations Coordinator

FedEx Ground
09.2021 - Current
  • Developed and implemented daily operations plans such as delivery routes, employee assignments.
  • Oversaw day-to-day operations and lead team of 8.
  • Coordinated with other department managers for operational efficiency.
  • Conducted Business discussion with contractors to enforce company policies.
  • Supervised Driver hiring process.
  • Developed plan to minimize daily failure and achieved set goal.

Operation Administrator

FedEx Ground
09.2020 - 09.2021
  • Assisted daily dispatch and carried out day-to-day duties accurately and efficiently.
  • Dealt with customers complaints on daily basis.

Shift Manager

Popeye's Louisiana Kitchen
09.2019 - 09.2020
  • Trained and mentored new employees to maximize team performance.
  • Supervised team of 15 employees and oversaw quality compliance with company standards for food and services.
  • Managed daily schedules, accepted time off requests and found coverage for short shifts.
  • Managed the inventory- ordered, received and organized supplies.


Administrative Assistant

Assurity Immigration
01.2018 - 09.2019
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Helped in candidate immigration filling and other legal administrative tasks.

Education

No Degree - Supply Chain Management

Capilano University
North Vancouver, BC
08.2019

BBA - Business Management

Guru Nanak Dev University
Jalandhar
05.2017

Skills

  • Operations Management
  • Process Development and Streamlining
  • Quality Assurance and Control
  • Team Leadership
  • Recruiting, Hiring and staff Training
  • Interpersonal Communications
  • Detail Oriented
  • Microsoft Excel, Word, outlook

Timeline

Operations Coordinator

FedEx Ground
09.2021 - Current

Operation Administrator

FedEx Ground
09.2020 - 09.2021

Shift Manager

Popeye's Louisiana Kitchen
09.2019 - 09.2020

Administrative Assistant

Assurity Immigration
01.2018 - 09.2019

No Degree - Supply Chain Management

Capilano University

BBA - Business Management

Guru Nanak Dev University

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Karan Sharma