Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Section name
Generic

Karan Rana

Kitchener

Summary

Results-driven operations agent with a proven track record of optimizing efficiency and ensuring seamless logistics operations in the courier industry. Adept at overseeing the entire spectrum of operational activities, from coordinating shipments and managing inventory to streamlining processes and enhancing customer satisfaction. Skilled in utilizing advanced technology and data analysis tools to identify areas for improvement and implement strategic solutions. Excellent communication and leadership skills with a focus on fostering a collaborative and high-performance work environment. Committed to meeting and exceeding organizational goals while maintaining a strong emphasis on quality, accuracy, and on-time delivery. Seeking to contribute operational expertise to a dynamic courier company dedicated to excellence in service and continuous improvement.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Material Handler / Forklift Operator

Kuntz Electroplating Inc.
07.2024 - Current
  • Safely unload paint box pallets and parts boxes from trucks and staging areas.
  • Move parts boxes to proper workstations or racks for production use.
  • Ensure materials are handled without damage and stored securely.
  • Transport and rack paint box pallets in designated storage location.
  • Keep storage area and racking systems organized for easy access.
  • Supply productions lines with required paint and parts boxes on time.

Powder Coating Generalist

Kuntz Electroplating Inc.
01.2024 - Current
  • Clean, mask, or sandblast parts to remove contaminants (e.g., dirt, rust, or oils).
  • Apply appropriate masking or plugs to protect areas not to be coated.
  • Adjust equipment settings for thickness, color, or texture as per specifications.
  • Visually inspect parts for defects such as cracks, dents, or incomplete masking.
  • Verify that parts meet pre-coating requirements (e.g., cleanliness, correct preparation).
  • Perform routine maintenance of powder coating guns, booths, and ovens.
  • Communicate effectively with team members about job requirements and timelines.
  • Assist in other areas of production as needed.
  • Wearing appropriate personal protective equipment (PPE) such as gloves, masks, and safety goggles.
  • Cleaning the machine and work area to maintain a safe and organized workspace.

Operations Agent

DHL Express India Pvt. Ltd.
01.2019 - 12.2023
  • Accomplished in the precise execution of vehicle loading and unloading operations, utilizing a forklift and various tools to ensure efficient and secure handling of shipments onto and off pallets.
  • Proficient in weighing products and loads, recording weights systematically using the DCVS application.
  • Expert in utilizing radio frequency (RF) scanning equipment for Pick-up and Loading (PL) activities.
  • Skilled in performing PL tasks and efficiently closing virtual flights using OCNT.
  • Adept at segregating inbound shipments based on sector specifications.
  • Demonstrated competence in utilizing applications such as SHERLOC, OCNT, DCVS, NMIV, and AXIS.
  • Known for flexibility in working across night, weekend, and holiday shifts.
  • Proactively engages in paste labeling for Export Express shipments & conducts regular inventory management.
  • Sorts and process outgoing shipments according to established procedures and
  • 5 Years

Customer Service Representative

Kotak Mahindra Bank
02.2017 - 12.2018
  • Identified customer needs and recommended appropriate banking solutions.
  • Resolved customer concerns and escalated non-standard issues when required.
  • Met business objectives by promoting products and completing processes accurately.
  • Supported team operations by maintaining communication and assisting

with daily tasks.

  • Built strong client relationships through clear, personalized advice.
  • Contribute to a positive and inclusive customer and team experience through professional communication and teamwork.

Education

Master of Commerce - Accounting and Finance

Gujrat University
Ahmedabad, Gujrat
06.2023

Bachelor of Commerce - Accounting and Finance

Gujrat University
Ahmedabad, Gujrat
06.2016

Skills

  • Shipping and Packaging
  • Heavy Lifting
  • Palletizing
  • Material handling expertise
  • Warehouse safety
  • Material Handling
  • Digitalization
  • Safety
  • Team player
  • Inventory management

Languages

Languages Known: English, Hindi

Certification

  • Certification No.– R086120295
  • Forklift Licence - Counter Balance Amaze Forklift Training- Mar-24 to Mar-26

Timeline

Material Handler / Forklift Operator

Kuntz Electroplating Inc.
07.2024 - Current

Powder Coating Generalist

Kuntz Electroplating Inc.
01.2024 - Current

Operations Agent

DHL Express India Pvt. Ltd.
01.2019 - 12.2023

Customer Service Representative

Kotak Mahindra Bank
02.2017 - 12.2018

Bachelor of Commerce - Accounting and Finance

Gujrat University

Master of Commerce - Accounting and Finance

Gujrat University

Section name

  • Marital Status: Married
  • Nationality: Indian
  • Status: Permanent Resident
Karan Rana