KARAN RANA
Edmonton,AB
Summary
HAD A LIFE LONG INTEREST IN QUALITY FOOD, THE HOSPITALITY INDUSTRY AND THE LATEST CULINARY TRENDS, AN EXPERIENCED HOST WHO WORKS HARD TO CULTIVATE A HIGH PROFILE WITH GUESTS AND POSSESSES A STRONG UNDERSTANDING OF FINANCIAL MARGINS AND CONTROLS INVOLVED IN RALLYING STAFF SERVING CUSTOMERS AND GENERALLY KEEPING EVERYTHING RUNNING SMOOTHLY. CURRENTLY LOOKING FOR SUITABLE MANAGERIAL POSITION WITH AN EXCITING AND REPUTABLE RESTAURANT.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Food Service Supervisor
Dairy Queen Grill & Chill Restaurant
10.2022 - 07.2023
- Maintained health and food safety standards at all stages, from storage through delivery.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Kept guest and work areas clean, organized and sanitized per established standards.
- Monitored food quality and service levels to maximize kitchen and dining area performance.
- Established and managed team schedules and shift assignments.
Restaurant Manager
INDIAN HUT
11.2021 - 09.2022
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained and supervised staff.
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
RESTAURANT GENERAL MANAGER
BLOOMBERG BRAUHAUS, BEIJING
06.2019 - 07.2020
- SPECIALIZED IN VARIOUS FOOD AND BEVERAGES, BREWING & DISTRIBUTION OF DIFFERENT TYPES OF BEERS
- Achievements/Tasks
- Responsible for operational efficiency and creating a relaxed environment where service delivery and product quality is second to none leading from the front and in charge of maintaining high levels of hygiene and enforcing strict compliance with all health and safety legislation
- Developing pricing strategies and forecasting revenue for restaurant and other establishments (branches)
- Works closely with sales and marketing teams, brewers, reception desk employees and assistant restaurants manager in the areas of promotion, business planning and reservation costs.
RESTAURANT GENERAL MANAGER
BISTRO 108, FRENCH RESTAURANT OUTLET
03.2018 - 05.2019
- Planning menus by consulting with chefs, estimating food costs and profit
- Controlling costs by reviewing portion control and quantities of preparation, minimizing wastage & ensuring high quality of preparation
- Supervising & motivating subordinates and allocating tasks according to the objectives and member’s capabilities
- Working with food & beverages staff to ensure proper food preparation and proper food handling and procedures
- Maintaining budget and employee records, preparing payroll and paying bills or monitoring book-keeping records.
RESTAURANT MANAGER
GRAND BRAHMA INDIAN RESTAURANT
09.2017 - 03.2018
- HEBEI PROVINCE, QINHUANGDAO
- SPECIALIZED OUTLET IN INDIAN CUISINES
- Achievements/Tasks
- HOBBIES
- ARTISTIC ACTIVITIES
- COMMUNITY SERVICE
- EXERCISING & HEALTHCARE
- TRAVELLING
- Planning and coordinating menus with staff
- Delivering superior service and maximizing customer satisfactions
- Managing restaurant's goodwill & marketing area s of promotions
- Creating detailed reports on weekly, monthly and annual revenue and expenses
- Maintaining high standard of quality control hygiene and health & safety
- Taking responsibilities for the business performance of the restaurant.
F&B SUPERVISOR
GRAND SAROVAR PREMIERE
06.2016 - 05.2017
- Tasks
- Supervised generally all of the business operations of a dining establishment
- Interviewing, hiring, training, scheduling and managing employees, as well as overseeing inventory, including food and beverages, supplies and other restaurant equipment
- Resolving customer complaints regarding food quality and service
- Making the business complies with health and food safety regulations
- In addition, performed administrative tasks such as managing payroll and writing budgets and assisted the General Manager in planning regular and special event menus.
INTERN, THE LALIT, ANDEHRI
05.2014 - 09.2014
- Achievements/Tasks
- Rotationally trained in all hotel operational departments i.e
- Front Desk, F&B, housekeeping etc
- Dealt with service recovery and customer satisfaction
- Learned about hotel fundamental management skills.
Education
Bachelor of Science - Hospitality Studies
RIZVI COLLEGE OF HOTEL MANAGEMENT & TOURISM
Mumbai, India2016
High School Diploma -
GOVERNMENT INTER COLLEGE KANIAL DHAR
TEHRI GARHWAL, UTTARAKHAND, INDIA2013
GED -
GOVERNMENT INTER COLLEGE KANIAL DHAR
TEHRI GARHWAL, UTTARAKHAND, INDIA2010
Skills
- SALES & MARKETING
- EMOTIONAL INTELLIGENCE
- DECSION MAKER
- LEADERSHIP & TEAMWORK
- NEGOTIATION
- PUBLIC SPEAKING & INTERACTION
- Staff Leadership
- Schedule Coordination
Timeline
Food Service Supervisor
Dairy Queen Grill & Chill Restaurant
10.2022 - 07.2023
Restaurant Manager
INDIAN HUT
11.2021 - 09.2022
RESTAURANT GENERAL MANAGER
BLOOMBERG BRAUHAUS, BEIJING
06.2019 - 07.2020
RESTAURANT GENERAL MANAGER
BISTRO 108, FRENCH RESTAURANT OUTLET
03.2018 - 05.2019
RESTAURANT MANAGER
GRAND BRAHMA INDIAN RESTAURANT
09.2017 - 03.2018
F&B SUPERVISOR
GRAND SAROVAR PREMIERE
06.2016 - 05.2017
INTERN, THE LALIT, ANDEHRI
05.2014 - 09.2014
Bachelor of Science - Hospitality Studies
RIZVI COLLEGE OF HOTEL MANAGEMENT & TOURISM
High School Diploma -
GOVERNMENT INTER COLLEGE KANIAL DHAR
GED -
GOVERNMENT INTER COLLEGE KANIAL DHAR
MARITAL STATUS
: MARRIED
LANGUAGE KNOWN
: ENGLISH,
HINDI
HIGHER SECONDARY SCHOOL CERTIFICATE IN SCIENCE – FROM GIC KANIAL DHAR, UTTARAKHAND, EMOTIONAL INTELLIGENCE
DECSION MAKER
LEADERSHIP & TEAMWORK
NEGOTIATION
PUBLIC SPEAKING & INTERACTION
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