Karan Patel
Midland,ON
Summary
Knowledgeable housekeeping management professional familiar with hotel operations, cleaning procedures and health and safety regulations.
Versatile Housekeeping Supervisor working with diverse staff. Building rapport and team collaboration. Bilingual individual with strong attention to detail.
Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.
Hardworking employee with experience in residential and commercial settings. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members.
Overview
10
10
years of professional experience
Work History
Assistance Manager-Housekeeping
Gaekward Enterprise Pvt.Ltd.
06.2021 - 01.2024
- Communicated repair needs to maintenance staff.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Placed orders for housekeeping supplies and guest toiletries.
- Increased employee performance through effective supervision and training.
- Improved process efficiency through effective inventory control in alignment with client standards.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Managed laundry sorting, washing, drying and ironing.
- Kept building entryway glass clean and polished for professional presentation.
- Rotated linens in storerooms and replenished when supplies ran low.
- Returned emptied garbage receptacles to proper locations.
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Developed and maintained relationships with customers and suppliers through account development.
- Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.
- Mentored junior team members for career advancement, fostering pipeline of future leaders within organization.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Housekeeping Executive
Spark Placement Ptv.Ltd
06.2018 - 05.2021
- Supervised housekeeping and laundry facilities, overseeing of equipment and other stuff.
- Collaborated with management to develop and implement innovative strategies for improving departmental performance.
- Oversaw laundry operations including linen inventory management and establishing best practices aimed at maintaining high-quality standards while containing costs.
- Improved room turnaround times by implementing efficient cleaning procedures that maximized productivity while maintaining quality standards.
- Conducted regular performance reviews for housekeeping staff, providing constructive feedback and guidance to help them achieve their professional development goals.
- Streamlined weekly cleaning schedule for 35 employees.
Housekeeping Supervisor
Gaekward Enterprise Pvt.Ltd
01.2014 - 06.2018
- Set up and brake down of event, clean up before during and after event.
- Customer service
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered incoming calls on high-volume, multi-line phone switchboard and pleasantly transferred callers to appropriate personnel.
- Managed laundry sorting, washing, drying, and ironing.
- Implemented safety protocols for handling hazardous materials, reducing workplace accidents and ensuring compliance with OSHA regulations.
- Handled complaints and questions, and re-directed calls to other team members.
- Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
- Received and routed business correspondence to correct departments and staff members.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Sorted, received and distributed mail correspondence between departments and personnel Remained calm, assertive and mindful to think critically and problem solve during stressful situations.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Checked identification for minimum age for sale of alcoholic beverages.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Inspected dishes and utensils for cleanliness.
- Collected orders and relayed them to bartenders quickly and accurately. Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Trained and mentored all new personnel to maximize quality of service and performance.
Education
BBA - Business Administration And Management
DR C.V.Raman
Chhattisgarh06.2014
Skills
- Scheduling Staff
- Sanitation Standards
- Health and safety
- Room Inspections
- Chemical Handling
- Recruitment and hiring
- Waste Management
- Work Prioritization
- Maintenance Coordination
- Policy Enforcement
- Lost and Found Management
- Supply Ordering
Languages
English
Professional Working
Gujarati
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Assistance Manager-Housekeeping
Gaekward Enterprise Pvt.Ltd.
06.2021 - 01.2024
Housekeeping Executive
Spark Placement Ptv.Ltd
06.2018 - 05.2021
Housekeeping Supervisor
Gaekward Enterprise Pvt.Ltd
01.2014 - 06.2018
BBA - Business Administration And Management
DR C.V.Raman
Similar Profiles
Nayna TuliNayna Tuli
Learning & Development Executive – Onboarding and at Enterprise Mobility Xperts Pvt.Ltd.Learning & Development Executive – Onboarding and at Enterprise Mobility Xperts Pvt.Ltd.
Harshita TyagiHarshita Tyagi
Service Delivery Partner, HR Operations at Neeyamo Enterprise Solutions Pvt.LtdService Delivery Partner, HR Operations at Neeyamo Enterprise Solutions Pvt.Ltd
VIBHA THAKARVIBHA THAKAR
Service Delivery Executive at Neeyamo Enterprise Solution Pvt.LtdService Delivery Executive at Neeyamo Enterprise Solution Pvt.Ltd
Leonard SheffieldLeonard Sheffield
Peer Support Specialist at PCFC ConnectPeer Support Specialist at PCFC Connect
Navardo UterNavardo Uter
Server /Fast Food Cashier at Sunrise RestaurantServer /Fast Food Cashier at Sunrise Restaurant