Karan Patel
Welland,ON
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Always open to learn new skills and acquire certifications to prove beneficial to organization.
Overview
3
3
years of professional experience
Work History
Corporate Customer Service Representative
Canadian tire financial services.
08.2023 - 01.2024
- Assisted customers with queries in regards to their account or services online or over the phone
- Utilized problem-solving skills to resolve customer issues efficiently and effectively
- Recognized patterns of behavior among different types of customers in order to provide accurate solution
- Gained knowledge of company products and services in order to answer customer questions accurately
- Recorded details of inquiries or complaints to maintain up-to-date records of customer interactions and transactions.
Food Service Supervisor
U need a pita.
05.2021 - 02.2023
- Resolved customer complaints quickly and professionally while maintaining high standards of customer satisfaction
- Ensured all safety regulations were met according to local health codes and standards
- Analyzed weekly and monthly sales and trends and compared to actual figures to prepare projections
- Resolved customer complaints regarding food service.
Education
Diploma : General arts and science. -
Niagara College
08.2022
Bachelor of Science (B.S.) : Electrical Engineering -
ITM UNIVERSE
04.2019
Skills
- Data entry and Documentation
- Critical Thinking
- Active Listening
- Technical Proficiency
- Problem Escalation
- Analytical Skills
- Call Center Experience
- Financial Planning
Timeline
Corporate Customer Service Representative
Canadian tire financial services.
08.2023 - 01.2024
Food Service Supervisor
U need a pita.
05.2021 - 02.2023
Diploma : General arts and science. -
Niagara College
Bachelor of Science (B.S.) : Electrical Engineering -
ITM UNIVERSE
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