Karan Markanday
Surrey,BC
Summary
Well-qualified [Job Title] with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
3
3
years of professional experience
Work History
Dispatcher Security
Group Security
09.2022 - 07.2024
Customer Service Representative
Bell Mobile
10.2022 - 12.2022
Customer Service Representative
Canadian Tire
01.2021 - 08.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
Associate of Arts - Hospitality
University Canada West
Vancouver, BC03.2023
Skills
Data Entry
Dispatch software
Stress Tolerance
Dispatching procedures
Prioritizing calls
Customer Relations
Schedule Coordination
Attention to Detail
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Native or Bilingual
Urdu
Full Professional
hobbies
Like to maintain physique , being physically fit
Reading literature and writing poem
Timeline
Customer Service Representative
Bell Mobile
10.2022 - 12.2022
Dispatcher Security
Group Security
09.2022 - 07.2024
Customer Service Representative
Canadian Tire
01.2021 - 08.2022
Associate of Arts - Hospitality
University Canada West
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