Summary
Overview
Work History
Education
Skills
Timeline
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Karan Malhotra

Surrey,BC

Summary

Extremely motivated to constantly to constantly develop skills and grow professionally. Well developed marketing and analytical skills gained in retail sector and IT services. Seeking opportunities to leverage MBA knowledge framework to further advancement in career and to innovate new business strategies for the evolving Business Landscape.

Overview

7
7
years of professional experience

Work History

Fulfillment Associate

Kits Eyecare Ltd.
06.2023 - Current
  • Selected and filled orders from stock to fulfill customer requirements.
  • Followed procedures at all times for personal and team safety.
  • Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
  • Communicated with other departments to facilitate fulfillment activities and address issues.

Security Report Analyst

BSL Security Services
09.2022 - Current
  • Conducted training sessions for new security personnel to facilitate compliance with security protocols.
  • Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Maintained ongoing schedule and documentation for all reporting procedures.

Sales Associate

Circle K
04.2022 - 09.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.

Business Development Associate

Innovartise Technologies Inc.
01.2020 - 02.2021
  • Engaged customers to build business relationships.
  • Conducted more than 50 cold calls each day to prospect external lead sources and advance sales process.
  • Growing existing accounts.
  • Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts.
  • Collaborated with marketing department to support business activities and client acquisition.

Assistant Store Manager

Sharda Agencies
11.2016 - 03.2018
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Rotated merchandise and displays to feature new products and promotions.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.

Education

MBA - International Business

Trinity Western University
Langley, BC
11.2023

BBA - Marketing

Savitribai Phule Pune University
Pune, Maharashtra
05.2021

Skills

  • Excellent Communication
  • Customer Order Fulfillment
  • Order Picking Skills
  • Prospecting and Cold Calling
  • Customer Service and Assistance
  • Lead Generation
  • Report Generation
  • Microsoft word
  • Instagram Marketing
  • Product Knowledge

Timeline

Fulfillment Associate

Kits Eyecare Ltd.
06.2023 - Current

Security Report Analyst

BSL Security Services
09.2022 - Current

Sales Associate

Circle K
04.2022 - 09.2022

Business Development Associate

Innovartise Technologies Inc.
01.2020 - 02.2021

Assistant Store Manager

Sharda Agencies
11.2016 - 03.2018

MBA - International Business

Trinity Western University

BBA - Marketing

Savitribai Phule Pune University

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Karan Malhotra