KARAN LALLER
Halifax,Canada
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
3
3
years of professional experience
Work History
DATA ENTRY
UPS
Caledon, ON
01.2023 - 01.2024
- Responded quickly to meet customer needs and resolve problems.
- Skilled in using various software applications and programs including Microsoft Office and Adobe Creative Suite.
- Troubleshot minor problems and reported larger technical issues.
- Experienced with social media and communications platforms.
- Worked with coworkers to complete tasks.
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Committed to delivering excellent customer service while working in a fast-paced environment.
- Focused on learning new skills and staying updated with industry changes.
CASHIER TEAM LEAD
Esso gas station
Bolton, ON
04.2023 - 03.2025
- Developed strong customer service skills, with experience in resolving customer complaints efficiently and professionally.
- Balanced cash drawer and performed daily audit procedures.
- Performed daily maintenance tasks such as counting the cash drawer, balancing receipts, and restocking supplies.
- Maintained cleanliness of checkout area by sweeping floors, wiping down counters, emptying trash receptacles.
- Handled large amounts of money and supported accuracy of financial transactions.
DISPATCHER
Coral Express
Woodbridge, ON
12.2021 - 01.2023
- Excelled in multitasking to manage a high call volume with professionalism and efficiency.
- Proficiently used computer systems for data entry, tracking, and managing of driver information.
- Responded quickly to emergency situations involving drivers or vehicles.
- Efficiently handled all incoming calls from customers inquiring about services or shipment status.
- Demonstrated strong problem-solving skills in resolving customer inquiries and complaints.
- Maintained accurate records of dispatches, pickups, and deliveries.
- Monitored GPS systems for real-time tracking of vehicles during transit.
- Managed data entry and documentation for deliveries.
- Assisted in training new staff members on dispatcher duties and responsibilities.
- Analyzed and resolved customer inquiries for missed pick-ups, misplaced containers and property damage.
Education
HIGH SCHOOL DIPLOMA - undefined
St. Clair
Toronto08.2022
Skills
- File Management
- Word Processing
- Document Preparation
- Technical Support
- Bookkeeping
- Work Prioritization
- Data Entry
- Teamwork and Collaboration
- Data Analysis
- Proofreading
- Data Security
- Medical Terminology
- Administrative Support
- Customer Service-Oriented
- Office Administration
- Strong Problem Solver
- Customer Service Orientation
- Critical Thinking
Languages
French
Professional Working
Timeline
CASHIER TEAM LEAD
Esso gas station
04.2023 - 03.2025
DATA ENTRY
UPS
01.2023 - 01.2024
DISPATCHER
Coral Express
12.2021 - 01.2023
HIGH SCHOOL DIPLOMA - undefined
St. Clair