KARAN KUMAR
Nanaimo,BC
Summary
Dedicated and results-oriented professional with a passion for excellence, unwavering reliability, and a commitment to upholding the highest ethical standards. Known for consistently exceeding expectations through meticulous attention to detail and a proactive approach to problem-solving. Possesses strong interpersonal skills, fostering collaborative environments conducive to team success. Adaptable and driven, adept at navigating diverse challenges with integrity and a steadfast dedication to achieving organizational goals. Eager to leverage expertise and values-driven approach to contribute positively to dynamic work environments.
Overview
11
11
years of professional experience
Work History
Restaurant Manager
SUBWAY®Restaurants
02.2022 - Current
- Evaluated employee performance and coached and trained to improve weak areas.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Maintained compliance with company policies, objectives, and communication goals.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
- Carefully interviewed, selected, trained, and supervised staff.
Cafeteria cook
Vancouver Island University
02.2019 - 02.2020
- Cleaning and Disinfecting food preparation areas, workstations, and equipment
- Cooking food by following established instructions for the preparation of particular menu items
- Verifying that prepared food met requirements for quality and quantity
- Ensuring quality of meals and closely adhered to set storage and rotation protocols
- Redesigning the Fast food Service methods and consistently improved delivery times
- Closely followed recipes to give customers consistent quality and positive experiences with each visit.
Food Counter Attendant
Tim Hortons
07.2018 - 02.2020
- Maintaining sanitation, health, and safety standards in work areas
- Cleaning food preparation areas, cooking surfaces, and utensils
- Operating large-volume cooking equipment such as grills, deep fryers, or griddles
- Spearheading the workers with ingredients required for specific food items being prepared.
Supervisor
Super Save Gas Station
06.2018 - 01.2019
- Redesigned the business model to resolve customers' problems
- Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills
- Solicit sales of new or additional services or products
- Increasing the sales by 10% every consecutive month for achieving the monthly targets specified by higher authorities.
Certifies sales associate
7-Eleven
10.2017 - 06.2018
- Assisting customers by providing information and resolving their complaints
- Cross Checking the cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
- Answering customers' questions, and provide information on procedures or policies
- Spearheading with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items.
Assistant Accountant
AJ Consultants
10.2015 - 01.2017
- Modified a comprehensive financial reporting package to reflect growing organisational complexity
- Filing tax returns and preparing governmental reports in compliance with strict standards
- Generating financial statements and facilitated account closing procedures each month
- Reporting to management regarding the finances of establishment.
Territory Sales Lead
Evershine Appliances PVT Ltd
06.2013 - 05.2015
- Worked closely with the distribution team to ensure timely delivery of products, resulting in high levels of customer satisfaction.
- Implemented an efficient CRM system that streamlined lead tracking processes and improved follow-up procedures.
- Organized and participated in trade shows, conferences, and other events to increase brand visibility and generate leads.
- Drove sales territory and market share growth with negotiation and networking techniques.
Education
Bachelor of Commerce -
Punjab College of Arts And Technology
Patiala, Punjab , India08.2015
High School Diploma -
Swami Sant Dass Public School
Jalandhar, Punjab, India06.2015
Post Degree Diploma in Business Studies - Management And Leadership
Vancouver Island University
Nanaimo, BC08.2018
Skills
- Quality Standards
- Business Planning
- Financial Management
- Priority Management
- Trained in performance and wage reviews
- Performance Improvement
Timeline
Restaurant Manager
SUBWAY®Restaurants
02.2022 - Current
Cafeteria cook
Vancouver Island University
02.2019 - 02.2020
Food Counter Attendant
Tim Hortons
07.2018 - 02.2020
Supervisor
Super Save Gas Station
06.2018 - 01.2019
Certifies sales associate
7-Eleven
10.2017 - 06.2018
Assistant Accountant
AJ Consultants
10.2015 - 01.2017
Territory Sales Lead
Evershine Appliances PVT Ltd
06.2013 - 05.2015
Bachelor of Commerce -
Punjab College of Arts And Technology
High School Diploma -
Swami Sant Dass Public School
Post Degree Diploma in Business Studies - Management And Leadership
Vancouver Island University
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