Karan Kumar
Brampton,ON
Summary
Knowledgeable Guest Service Representative experienced in busy hotel settings. Driven and dedicated with focus on delivering exemplary service. Skilled multi-tasker successful at meeting performance objectives and helping team members.
Overview
3
3
years of professional experience
Work History
Guest Service Agent and Night Auditor
Sandman Hotel & Suites
01.2023 - Current
- Collected room deposits, fees, and payments.
- Greeted guests upon arrival and offered assistance.
- Assisted guests with check-ins, account inquiries and any additional services needed.
- Maintained consistent positive customer feedback.
Associate
Wendys Restaurant
10.2022 - 12.2022
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Provided product price information to customers.
Associate
Chawla Vegetarian Restaurant
01.2021 - 09.2021
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Provided product price information to customers.
Education
DIMPLOMA CO-OP - Hospitality And Tourism Operations Management
Georgian College of Applied Arts And Technology
Barrie, ON09.2024
Skills
- Secure Items
- Personable Demeanor
- Guest Experience Management
- Revenue Reviews
- Microsoft Dynamics
- Speaking
- Customer Data Confidentiality
- Store Maintenance
- Problem-Solving Ability
- Complex Product Knowledge
- Microsoft PowerPoint
- Microsoft Word
Timeline
Guest Service Agent and Night Auditor
Sandman Hotel & Suites
01.2023 - Current
Associate
Wendys Restaurant
10.2022 - 12.2022
Associate
Chawla Vegetarian Restaurant
01.2021 - 09.2021
DIMPLOMA CO-OP - Hospitality And Tourism Operations Management
Georgian College of Applied Arts And Technology
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