Proactive and detail-oriented, I enhanced office efficiency and customer satisfaction at SARAB KHAIRA LAW PROFESSIONAL CORPORATION by streamlining document control and fostering positive client relations. Skilled in database entry and verbal communication, I adeptly managed schedules and inventory, contributing to a professional and welcoming office environment.
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
4
4
years of professional experience
Work History
Office Administrative Assistant
SARAB KHAIRA LAW PROFESSIONAL CORPORATION
02.2021 - Current
Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
Enhanced office efficiency by organizing and maintaining filing systems, managing appointment schedules, and handling incoming phone calls.
Contributed to a professional office environment by greeting visitors courteously and directing them to the appropriate personnel or resources.
Developed positive relationships with clients through attentive service during initial contact points like reception desk interactions or telephone call handling.
Facilitated prompt resolution of customer complaints via email or phone communication leading to increased customer satisfaction ratings.
Managed document control processes by updating databases, scanning records, and archiving files for easy retrieval.
Streamlined communication for management by reviewing correspondence, arranging conference calls, and preparing meeting materials.
Aided colleagues, managers, and customers through regular communication and assistance.
Monitored office supplies by checking inventory and placing orders.
Managed filing system, entered data and completed other clerical tasks.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Assisted coworkers and staff members with special tasks on daily basis.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Education
High School Diploma -
Bellerose
Edmonton, AB
06-2024
Skills
Confidentiality handling
Telephone reception
Customer Engagement
Schedule and calendar management
Database entry
Scheduling appointments
File Organization
Document Scanning
Scheduling and calendar management
File Management
Inventory Management
Verbal Communication
Schedule Management
Word Processing
Reception Management
Supply Inventory
Calendar Management
Hospitality and accommodation
Customer and client relations
Languages
English
Native or Bilingual
French
Professional Working
Timeline
Office Administrative Assistant
SARAB KHAIRA LAW PROFESSIONAL CORPORATION
02.2021 - Current
High School Diploma -
Bellerose
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