Experience in working with Senior Management in driving improvement projects. Efficiently carried out multiple assignments to drive improvements in operational performance by standardization of business processes, resulting in significant productivity benefits. Strong Change Management and Project Management skills developed through delivering multiple projects. Excellent communication, and marketing skills and have knowledge of how market works. Proven customer support experience as a client service representative. Excellent verbal and written communication with strong active listening skills. Customer orientation and ability to adapt/respond to different types of characters and personalities.