Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Karan Jyoti

81 Hansen Road N, Brampton,ON

Summary

Seasoned Operations Manager and talented leader with 10+ years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Operations Manager

Day & Ross Freight
03.2021 - Current
  • Lead and manage a fast paced and high volume LTL operation though a team of supervisors, lead hands, and front line employees
  • Understanding and use of key metrics used to manage terminal performance, Managing dispatch P&L, on-time delivery, Missed pick-ups, and freight flow
  • Responsible for vendor management for the fleet and outsourcing any overflow volume as well as driver interaction such as broker pay resolution, contract renewals, broker services etc.
  • Overlooked and managed the full fleet of brokers/drivers in the GTA - Brampton/Bolton/Mississauga
  • Synchronized and centralized the operation for the Freight and Commerce division dispatch

Dispatch Supervisor

Day & Ross Transportation Group
12.2019 - 03.2021
  • Directed dispatching, routing, and tracking of 200+ fleet brokers
  • Supervised team of 20 employees and provided training focused on maximizing overall performance
  • Implemented schedule and policy changes and collaborated with management to formulate new policies, procedures, and goals
  • Overlooked and organized broker pay discrepancies along with annual meetings with the fleet on any updates or changes in company direction

Education

Bachelor's Degree - Paralegal

Sheridan College
Brampton
06.2017

Skills

  • Organizational Management
  • Quality Assurance
  • Budgeting and Forecasting
  • Performance Measurement
  • Cross-functional Collaboration
  • P&L Management
  • Analytical Thinking
  • Operations Management
  • Logistics Management

Languages

English
Native or Bilingual
Punjabi
Native or Bilingual

Certification

  • Terminal Manager University Training - 2018
  • Lean Six Sigma - Enrolled for 2024

Timeline

Operations Manager

Day & Ross Freight
03.2021 - Current

Dispatch Supervisor

Day & Ross Transportation Group
12.2019 - 03.2021

Bachelor's Degree - Paralegal

Sheridan College

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Karan Jyoti