Karan Dhunna

• Deter, detect, and/or apprehend people committing theft and fraud against TJX Canada and facilitate their civil and criminal prosecution using using best practice and de-escalation techniques to reduce violent incidents, adhering to
  Use of Force/Store Investigator safety guidelines.
• Report Writing, report to police and attend court/testify.
• Utilize CCTV equipment and floor walk to surveil store activity.
• Work along with our Organized Retail Crime (ORC) Investigators to investigate, identify, and report on external loss from repeat offenders and/or organized groups.
• Develop and maintain effective partnerships with all business partners and have clear understanding of current issues and events by reporting possible shrink opportunities within stores.
• Report issues to and support our regional Internal Investigators, supply-chain investigators and supervisors, covering many different stores within and outside of our district as per schedule.

Provided security services at different events such as Scotiabank arena, CAA Centre, BMO field, Toronto Premium Outlet Mall, condominiums and other construction sites and at prom events.

• Monitored crowds for any suspicious activity.
• Wrote complex reports.
• Analyzed different situations using situational awareness.
• Screened individuals that came into the secured premises.

• Detained and apprehended shoplifters in accordance with local laws and company procedures.
• Executed and investigated prevention plans for internal/external theft and fraud to reduce shrink.
• Conducted routinely floor walks and effectively utilized CCTV to ensure integrity of physical security of the building to prevent and deter theft/fraud.
• Maintained a secure and positive environment for customers and employees.
• Coordinated and maintained an open channel of communication with store management and associates.

Provided security services at 'Out of the Cold' program for homeless people

• Made sure everyone is safe and complying with the rules.
• Ensured operations are running smoothly without any issues.
• Provided with a vest and use of force equipment.

Provided security services at a cannabis company called Aurora Cannabis

• CCTV watch.
• Access control.
• Routinely patrols.
• Provided with a vest and use of force equipment.

• Handled passenger luggage, mail, and cargo in accordance with safety and privacy protocols.
• Connected electrical power units and service hoses to aircraft.
• Managed mechanical, cabin, and cargo services for inbound and outbound flights.
• Communicated via headset radio with ground crew, flight crew and tow person about ramp operations and flight requirements.
• Followed customer instructions about placement of items and special considerations for handling.