Karan Darji
Oshawa,Canada
Summary
Driven by a passion for excellence, I leveraged my customer service and sales expertise at Kognitive Sales and Solution to significantly enhance client engagement and achieve sales targets. My collaborative spirit and problem-solving skills contributed to a 70% annual growth in corporate accounts at TATA AIA Life insurance Pvt Ltd, showcasing my ability to drive results and foster team success.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Associate
Kognitive Sales and Solution
Oshawa, Canada
06.2024 - 10.2024
- Engaged and built rapport with customers to promote Canadian Tire and PC Financial credit cards
- Assessed customer needs and recommended the most suitable credit card based on their shopping habits
- Educated customers on card benefits, rewards, and promotions, leading to successful sign-ups
- Assisted customers with credit card applications and ensured accurate data entry
- Achieved sales targets by effectively overcoming objections and highlighting product value
- Provided post-sign-up support and guidance on maximizing card rewards
- Collaborated with team members to meet shared sales goals and improve customer experience
Pizza Maker
Pizza Pizza
Oshawa, Canada
01.2024 - 05.2024
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods
- Prepared raw materials for cooking by cutting vegetables and preparing dough
- Wiped down counters and food prep stations using bleach and clean cloths
- Used pizza cutter to slice pizzas according to size and customer specifications
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety
Corporate Account Manager
TATA AIA Life insurance Pvt Ltd
Gujarat, India
01.2022 - 12.2023
- Meeting targets for investment given by company
- Marketing and sales of new products and taking new investment from clients
- Keeping records of follow-up customers
- End To End process and giving knowledge regarding tax saving
- Regular follow-ups and contacting customers
- Developed, serviced, and grew corporate accounts up to 70% annually
Customer Service Associate
Reliance Fresh
Gujarat, India
01.2020 - 12.2021
- Greeted the clients and added to the friendly atmosphere to make their experience memorable at the store by providing fast and quality customer service
- Managed operations at the store, including opening and closing
- Provided them the options of the products and help them to choose if needed
- Proactively answered their questions in a polite and friendly manner
- Enhanced customer satisfaction by effectively addressing inquiries and resolving issues
- Maintained an important level of product knowledge, providing accurate information to customers
- Collaborated with team members to achieve monthly targets and optimize workflow efficiency
Education
Post graduation - Marketing and Entrepreneurship
Trent University
Oshawa, ON01.2024
BACHELOR OF COMMERCE -
Gujarat University
Ahmedabad, Gujarat05.2017
Skills
- Customer service
- Teamwork and collaboration
- Problem-solving skills
- Time management
- Retail Store Operations
- Product sales
- Sales expertise
- B2B sales and customer service
- Financial records oversight
Languages
English
Availability
Part time
Certification
- Food Handler
Accomplishments
- Employee of month at Tata Aia life Insurance -March October November
- Employee of month at Kognitive Sales and Solution - September
Timeline
Sales Associate
Kognitive Sales and Solution
06.2024 - 10.2024
Pizza Maker
Pizza Pizza
01.2024 - 05.2024
Corporate Account Manager
TATA AIA Life insurance Pvt Ltd
01.2022 - 12.2023
Customer Service Associate
Reliance Fresh
01.2020 - 12.2021
- Food Handler
Post graduation - Marketing and Entrepreneurship
Trent University
BACHELOR OF COMMERCE -
Gujarat University
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