Summary
Overview
Work History
Education
Skills
Personal Information
Availability
Hobbies and Interests
Languages
Timeline
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Karan Chauhan

Karan Chauhan

Surrey,BC

Summary

To work in an environment that encourages me to succeed and grow professionally and where I can utilize my skills and knowledge appropriately.

Overview

4
4
years of professional experience

Work History

Store Associate

Dollarama
08.2023 - Current
  • Provide excellent customer service by assisting customers with inquiries, locating products, and offering product recommendations
  • Operate cash registers, handle cash transactions accurately, and provide correct change to customers
  • Stock shelves and ensure products are neatly arranged
  • Assist in receiving, unpacking, and processing merchandise shipments
  • Maintain a clean and organized store environment
  • Develop a good understanding of the store's product range
  • Answer customer questions about products and prices
  • Work collaboratively with other store associates and supervisors
  • Be prepared to assist in various roles within the store, including cashier, stock clerk, and customer service.

Shift Supervisor

Tim Hortons
10.2022 - Current
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Completed store opening and closing procedures and balanced tills.
  • Responded to and resolved customer questions and concerns.
  • Helped store management meet standards of service and quality in daily operations.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
  • Enhanced team productivity by implementing efficient shift scheduling and task delegation.
  • Resolved conflicts among team members diplomatically, promoting a harmonious work atmosphere conducive to collaboration.
  • Continuously improved workplace processes and procedures, identifying areas for optimization and leading initiatives to implement necessary changes.
  • Increased sales performance through effective upselling techniques and staff training initiatives.
  • Completed cash and credit card transactions accurately using POS software.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Trained new employees and delegated daily tasks and responsibilities.

Team Member

Burger King
01.2023 - 03.2023
  • Provide friendly and efficient customer service
  • Take and prepare customer orders accurately and promptly
  • Operate cash registers, handle cash transactions, and provide correct change to customers
  • Prepare and assemble food items following Burger King's recipes and quality standards
  • Ensure food safety and hygiene protocols are maintained
  • Assist with drive-thru orders and ensure efficient service
  • Maintain cleanliness and sanitation of the dining area, kitchen, and equipment
  • Restock items as needed and ensure that inventory levels are maintained
  • Work collaboratively with other team members to ensure smooth operations
  • Communicate effectively with team members and supervisors
  • Double-check orders to ensure accuracy before serving to customers.

Sales Executive

Kayra's Holidays Pvt Ltd
04.2020 - 08.2021
  • Greeting customers
  • Promoting and Selling Company packages
  • Collaborating to close profitable sales
  • Understanding consumer needs and providing information about package features
  • Cross sells across multiple brands engages new customers and retains existing clients
  • Provide regular sales reports and updates to management, detailing progress, challenges, and opportunities
  • Gather customer feedback and insights to improve products, services, and overall customer experience
  • Work closely with marketing, product development, and customer support teams to ensure a coordinated approach to client satisfaction and business growth.

Education

Master's In Business Administration - Marketing Management - Retail Marketing Management

University Canada West
Vancouver, BC
12.2023

Bachelor's in Commerce -

University Of Delhi
Delhi, India
06.2021

Skills

  • Communication
  • Customer Handling
  • Team Work
  • Leadership
  • Coordination
  • Punctual
  • Customer Service
  • Meeting Deadlines
  • Microsoft Office
  • Hard-working
  • Trustworthy
  • Positive Attitude
  • Discipline

Personal Information

  • Place of Birth: Delhi, India
  • Date of Birth: 03/14/00
  • Gender: Male
  • Nationality: Indian

Availability

Monday- Anytime

Tuesday- Anytime

Wednesday- Anytime

Thursday- Anytime

Friday- Anytime

Saturday- Anytime

Sunday- Anytime

Hobbies and Interests

  • Watching Sports
  • Listening Music
  • Foodholic

Languages

English
Hindi
Punjabi

Timeline

Store Associate

Dollarama
08.2023 - Current

Team Member

Burger King
01.2023 - 03.2023

Shift Supervisor

Tim Hortons
10.2022 - Current

Sales Executive

Kayra's Holidays Pvt Ltd
04.2020 - 08.2021

Master's In Business Administration - Marketing Management - Retail Marketing Management

University Canada West

Bachelor's in Commerce -

University Of Delhi

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Karan Chauhan