Karan Chadha
Brampton
Summary
Collaborative leader with dedication to partnering with coworkers to promote an engaged, empowering work culture. Documented strengths in building and maintaining relationships with a diverse range of stakeholders in dynamic, fast-paced settings.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Experience
Chuck's Roadhouse Bar & Gril
05.2023 - Current
- Collaborated with internal team members to resolve customer concerns and deliver enhanced customer experiences.
- Addressed customer inquiries, concerns, and complaints by providing solutions and alternatives and following up to confirm resolution.
- Monitored customer feedback to identify areas for improvement in the customer experience.
- Cooking, Expediting, and Preparation as per Franchise Standards
- Order and Inventory Management. Greeting customers, resolving complaints and building relationships
Accounts Executive
TBO Group (Tek Travels Pvt Ltd)
09.2021 - 11.2021
- Worked with other departments to deliver solutions according to schedule and per customer requirements.
- Developed strategic relationships with key suppliers and clients to foster profitable business initiatives.
- Worked in the finance department as an Accounts Executive.
- Bank Reconciliation
- Networking with agents and partners to build long-term partnerships with organizations
- Resolved agent queries in regards to payments and software.
Social Media Marketer
SEO Designs Pvt Ltd
06.2019 - 07.2020
- I strategized and developed video content for the client's website and social media publications.
- Managed paid social media advertising campaigns to reach and engage target audiences.
- Researched and identified new opportunities for increasing the company's social media presence.
- Created content strategies for digital media.
- Developed and deployed content marketing strategies to improve organic search traffic.
- Collaborated with designers, copywriters, and developers to create effective search marketing campaigns.
- Designed paid client ads for use on diverse social media platforms.
- Maximizing Client Presence on social media for relevant audiences
- Facebook and Instagram Marketing for lead generation and conversions
- Creating Social Media Reports to enhance business performance and engagement
Education
High School Diploma -
Lambton College
Mississauga, ON04.2023
No Degree -
St. Marks Senior Secondary Public School
New Delhi04.2017
Bachelor of Science -
Atma Ram Sanatan Dharma College
New Delhi03.2017
Skills
- Customer Care
- Administrative and Office Support
- VPN Configurations
- Interpretation and Translation Services
- Customer Service and Relations
- Financial Services
- Teamwork and Collaboration
- Microsoft Word,Excel and Powerpoint
- Fluent English Speaker
- Multitasking & Problem Solving
- Social Media Marketing
Certification
- Brad Feld on Validating Your Startup Idea
- Certificate of Serving Customers in a Continuously Changing World (LinkedIn)
- Certificate in Digital Marketing
Timeline
Customer Experience
Chuck's Roadhouse Bar & Gril
05.2023 - Current
Accounts Executive
TBO Group (Tek Travels Pvt Ltd)
09.2021 - 11.2021
Social Media Marketer
SEO Designs Pvt Ltd
06.2019 - 07.2020
High School Diploma -
Lambton College
No Degree -
St. Marks Senior Secondary Public School
Bachelor of Science -
Atma Ram Sanatan Dharma College
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