Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Status in Canada is permanent resident.
Overview
16
16
years of professional experience
Work History
Senior IT Consultant
Global Computer Services
12.2021 - 03.2024
Collaborated with purchasing and production to maintain levels of quality and on-hand inventory.
Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
Prepared orders for shipment by picking, packing, and labeling merchandise.
Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
Technical Lead
Wipro Technologies
03.2015 - 11.2021
Coordinated with cross-department teams like QA, DevOps, and Support to ensure seamless end-to-end software delivery process.
Implemented continuous integration and deployment strategies for faster release cycles and improved application reliability.
Drove customer satisfaction by prioritizing feature requests based on detailed analysis of user feedback and market trends.
IT Analyst
Tata Consultancy Services
08.2011 - 03.2015
Provided expert support, troubleshooting complex technical problems for end-users in a timely manner.
Enhanced interfaces to promote better functionality for users.
Assisted in budget planning, recommending cost-effective hardware and software solutions for company-wide use.
Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
Senior Software Engineer
LTIMindtree
03.2010 - 07.2011
Utilized expert knowledge of hardware products to educate both customers and fellow associates on product offerings.
Assisted customers in selecting the appropriate hardware products for their specific needs, resulting in higher customer satisfaction.
Maintained a clean and organized store environment at all times, promoting a positive shopping experience for customers.
Contributed to inventory management by accurately tracking stock levels and placing orders when needed, minimizing out-of-stock occurrences.
Web Design Engineer Trainee
Randstad
09.2008 - 03.2010
Developed a solid foundation in various engineering disciplines through hands-on training and guidance from experienced mentors.
Assisted senior engineers in developing innovative solutions for complex engineering problems.
Improved network performance by troubleshooting and resolving hardware and software issues.
Spearheaded initiatives aimed at improving network reliability, such as implementing redundant systems or upgrading outdated equipment.
Education
Bachelor of Technology - Computer Science And Engineering
Punjab Technical University
Punjab, India
05.2008
Skills
Self-Motivated and Disciplined
Heavy Lifting
Warehouse Operations
Inventory Management
Order Fulfillment
Packing and Shipping
Quality Control
Safety Compliance
Team Collaboration
Attention to Detail
Time Management
Communication Skills
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Senior IT Consultant
Global Computer Services
12.2021 - 03.2024
Technical Lead
Wipro Technologies
03.2015 - 11.2021
IT Analyst
Tata Consultancy Services
08.2011 - 03.2015
Senior Software Engineer
LTIMindtree
03.2010 - 07.2011
Web Design Engineer Trainee
Randstad
09.2008 - 03.2010
Bachelor of Technology - Computer Science And Engineering
Punjab Technical University
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