Karamvir Grewal

Client Project: CodeGuardPro

• Fixed identified issues, enhancing workflows and ensuring a smoother development process
• Developed and executed comprehensive QA test cases, scripts, and procedures for automated software maintenance.
• Designed, executed, and maintained automated test scripts for in-project deployment, ensuring efficient and reliable testing processes
• Led QA development for CodeGuard Pro, leveraging five years of IT expertise and contributing to the software's overall success.
• Implemented robust automated test frameworks in Java, significantly improving test coverage and efficiency.
• Collaborated seamlessly with development teams, integrating automated testing into the CI/CD pipeline for enhanced efficiency and reliability.
• Played a key role in adopting agile methodologies, contributing to sprint planning and daily stand-ups. Successfully delivered high-quality software releases that exceeded industry quality standards.

Client Project: Incident Management in ServiceNow

• Provided technical and functional recommendations aligned with project requirements for strategic decision-making.
• Modified the Incident management module and service catalogs to meet specific client requirements, enhancing overall functionality.
• Coordinated and implemented release-driven data model changes, ensuring seamless updates and alignment with project goals.
• Transformed business requirements into actionable technical concepts, bridging the gap between business objectives and technical solutions.
• Executed the project using AGILE methodology, fostering adaptability and responsiveness to dynamic project needs.
• Studied business functions, evaluated requirements, and played a key role in establishing operational objectives for effective project execution.
• Promptly resolved technical issues, minimizing downtime, and oversaw document development for internal control statements, ensuring compliance with regulatory standards.

Client Project: Field Service Management in ServiceNow

• Specialized in the FSM module, executing tasks such as creating work orders, questionnaires, and SLAs based on client requirements
• Developed KB articles, designed workflows, and implemented client scripts and business rules, ensuring adherence to client specifications
• Developed client scripts, UI policies, and business rules as per client requirements, enhancing system functionality and user experience.
• Managed creation and maintenance of comprehensive technical documentation. Implemented version control and archiving for effective project tracking.
• Successfully re-implemented a legacy system, optimizing performance and ensuring it met current technological standards
• Promptly resolved technical issues to minimize downtime and enhanced project management skills by defining and presenting system solutions and timelines.
• Oversaw document development across project workstreams to create internal control statements, ensuring compliance with regulatory standards.

Project- ServiceNow implementation

• Collaborated with stakeholders to determine implementation and integration strategies for system-oriented projects.
• Assisted in resolving network issues at remote locations, ensuring seamless operations for employees.
• Configured, installed, and upgraded SQL databases to maintain optimal performance.
• Utilized JavaScript to enhance module features, contributing to overall system improvement.
• Played a crucial role in testing SLAs and Data Assignment Lookup rules for effective service delivery.
• Improved application performance through code optimization and reduction of redundancy.
• Implemented a systematic approach for code documentation and software development tracking.

Client Project-IIG Solutions

• Developed the UI for the Azure component of the IIG Solutions project, involving Java and AngularJS, contributing to the overall user experience.
• Technically coordinated software requirements with the onsite team, ensuring alignment with project objectives.
• Created and maintained comprehensive technical documentation, providing a reference for project components and processes.
• Worked on the creation of Directed Acyclic Graphs (DAGs) involving data quality, Change Data Capture (CDC), and other processes. Developed test scripts for IIG components, ensuring robust testing procedures.
• Supported team members in understanding frameworks and solutions, facilitating knowledge transfer for effective collaboration.
• Took responsibility for deployment using WebSphere, ensuring a seamless and efficient deployment process. Implemented REST-based services calls from contributor UI using a customized attribute editor.
• Managed the GitHub repository, ensuring version control and collaborative development practices.

• Client Project- Kloudsuite in AWS
• Created blueprints for cloud formation templates and deploying of templates on cloud formation stack
• Worked on creating json templates using AWS console and having experience on deploying the ec2 instances on aws console
• Worked on creation of IAM roles and policies for group or users for the Ec2 instances deployed on the AWS console
• Worked on using Linux commands for deploying ec2 instances on AWS management console