Karamveer Kaur Brar
Winnipeg,MB
Summary
Self-directed Customer Service professional dedicated to promoting loyalty and retention through proactive communication, effective problem-solving and personable follow-through. Utilizes company support resources, personal expertise and critical thinking skills to manage concerns independently with awillingness to escalate critical issues. Offering 2 years of service-focused experience.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Assistant
DAIRY QUEEN
05.2022 - Current
- Documented customer concerns and inquiry resolutions in internal computer system.
- Researched and resolved account and service problems with friendly, knowledgeable support.
- Listened to customers in actively to assess issues and provide accurate information.
- Accessed multiple databases to investigate customer questions and concerns.
Receptionist Assistant
FAIRSTONE IELTS AND IMMIGRATION
08.2021 - 12.2021
- Maintained order and cleanliness of reception area for professional and inviting atmosphere.
- Managed multi-line telephone system and greeted claimants during office visits.
- Prepared, collected and distributed outgoing and incoming mail and packages.
- Greeted numerous visitors, vendors and interview candidates.
Education
High School Diploma -
Assiniboine Community College
WINNIPEG, MB05.2023
Diploma - DISPATCHER
RAI DISPATCH TRAINING
Calgary, AB12.2022
Skills
- High-Volume Environments
- Client Relationships
- Security Standards
- Information Updates
- Billing Inquiry Resolution
- Customer Service
- Cash Counting
- Task Scheduling
- Billing and Payment
- Team Dispatching
Certification
- [Dispatch] Training - [december-january]
COOKING
I Love to cook the food .At dairy queen,I use to work in the kitchen as well where I make sandwiches and salads and anymore. I work at red swan pizza as well but only 2 days and I know how to make pizza as well.
Timeline
Customer Assistant
DAIRY QUEEN
05.2022 - Current
Receptionist Assistant
FAIRSTONE IELTS AND IMMIGRATION
08.2021 - 12.2021
High School Diploma -
Assiniboine Community College
Diploma - DISPATCHER
RAI DISPATCH TRAINING
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